Flexible Campus Welcome Desk & Events Coordinator

University of Leeds; Leeds; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

An academic institution is seeking candidates for a customer service role based on their campus. The position involves welcoming visitors, responding to enquiries, and supporting office duties while maintaining a high standard of service. Successful candidates will possess strong interpersonal, administrative, and IT skills, with the ability to work both independently and as part of a team. The role comes with attractive benefits, including generous holiday and pension schemes.

Benefits

26 days holiday plus approx. 16 Bank Holidays

Generous pension scheme

Discounted gym membership

Access to personal development courses

On-site childcare and shopping discounts

Qualifications

• Ability to work independently and as part of a team.
• Willingness to learn new skills.
• Demonstrate strong organisational skills.

Responsibilities

• Provide high quality customer service at the front desk.
• Assist with general office duties and event planning.
• Maintain Customer Service Excellence accreditation.

Skills

Strong interpersonal skills

Collaboration skills

Excellent administrative skills

IT skills

Organisational skills

Job description

An academic institution is seeking candidates for a customer service role based on their campus. The position involves welcoming visitors, responding to enquiries, and supporting office duties while maintaining a high standard of service. Successful candidates will possess strong interpersonal, administrative, and IT skills, with the ability to work both independently and as part of a team. The role comes with attractive benefits, including generous holiday and pension schemes.