Trainee Parts Assistant

Gammies Groundcare Limited; Forfar; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading groundcare company is seeking a Trainee Parts Assistant in Forfar. This role involves identifying and sourcing parts for customers and managing customer inquiries. Applicants should have some customer service experience and a passion for mechanics. Full training will be offered, and candidates must possess confidence, teamwork skills, and a pleasant manner. The position offers a range of benefits including minimum wage, pension, employee discounts, and on-site parking.

Benefits

Company Pension

Employee Discount

On-site/Free Parking

Life insurance

Qualifications

• Previous experience in a customer-facing role is preferred.
• Full training will be provided.

Responsibilities

• Identifying and sourcing parts for customers and internal departments.
• Dealing with counter sales and customer inquiries.

Skills

Customer service skills

Confidence in working independently

Teamwork

Pleasant manner

Job description

Gammies Groundcare Forfar (Part of A. M. Phillip) is recruiting for a Trainee Parts Assistant

Job Type: Full-time, permanent

The Role

We are currently recruiting a Trainee Parts Assistant for our depot in Forfar. This role is ideal for anyone with previous customer service experience and a passion for mechanics and parts who is keen to learn more.

No two days are the same. This role is within our parts department, where you will be identifying and sourcing parts for our external customers and our internal departments, dealing with counter sales, internal goods, and customer inquiries.

With a wide area of responsibilities, we are looking for someone confident in working independently and as part of a team, with a pleasant manner and great customer service skills.

Previous experience in a customer-facing role is preferred; full training will be provided, and you will be supported throughout by our existing parts manager and supervisor.

• National Minimum Wage applies.
• Company Pension
• Employee Discount
• On-site/Free Parking
• Life insurance

The Company

Gammies has over 50 years of knowledge and experience supplying products and services to our customers. We specialise in supplying Horticultural and Agricultural Machinery, Spare Parts, Accessories, and Service to fulfil our customers’ requirements. Giving advice and making sure you have the right machine for the task you require is our prime aim, and if a visit to our premises is required to do this, “No Problem”.

All the equipment we supply is fully assembled, and on handover to our customer, we advise and instruct on the correct use and maintenance. We are always available post-sale to help with any queries you may have.

After-sales support is a major part of our commitment. Our staff are trained by the manufacturers of the equipment we supply. So, when you require service and support from us, you can expect the very best advice and support available.

Our reputation is built on quality, excellent service, friendly staff, good value, and a clear goal to support our customers.

• Excellent organisational and communication skills
• Customer-focused, hardworking and trustworthy
• Willingness to learn

Preferred but not essential:

• Experience in a customer-facing role (e.g. retail, sales, hospitality)
• Previous experience/knowledge of parts

If you feel you have the right level of commitment and drive to deliver the highest level of service to our customers, then please apply on our website, in writing or email your CV to

Star of the Dealership 2023 - Service Dealer Awards

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Winner Professional Turfcare Dealer of the Year

Finalist Independent retail - Courier business awards 2023