DCK GROUP Retail Sales Merchandiser (3.5 hours p/w) – DCK GROUP

Retailskillshub; Southall; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

Location: Southall

Job type: Permanent

£12.21 per hour

Posted: 03/02/2026

Deadline: 28/02/2026

Reference: RSH020226-07

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence. You will be based in Southall/Osterley but may be required to travel to different stores within your zone. We are looking for those who are available to start as soon as possible. If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today! You can start and finish whenever you like as long as you are able to complete your full shift during the stores opening hours. Shift pattern - 3.5 Friday

DCK is one of the world’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!

What you will do:

• You will work alongside a Team Leader who will provide coaching and ongoing support.
• As new products are introduced in the store, you will build your knowledge to handle all types of customer enquiries.
• Merchandising our product according to our visual merchandising guidelines
• Putting out deliveries of new stock
• Setting up promotional activities
• You will work with host management teams to build strong relationships and identify opportunities to improve sales.

What we’re looking for:

• You’ll have a passion for putting the customer first and creating memorable customer experiences.
• While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands.
• A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
• You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
• Prior experience in a customer-facing role is required; experience with fashion brands is a plus.
• Sales and or retail sales experience is preferred
• Being tech-savvy is desirable, as we use many apps to make working here as smooth as possible
• Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later OR Apple IOS is 13.4 or later

When applying, include

• A covering note: Briefly describe your suitability for this role.
• Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Applications will be reviewed on receipt; shortlisted candidates will be contacted for an interview.

The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.

• Free jewellery – from £25 – £55 per month!
• Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
• Pension Scheme with DCK contribution
• Life assurance

Equal opportunities

DCK Group is an equal opportunity employer committed to diversity and inclusion.