Stock Auditor

Elis Group; Leicester; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A company in circular services is seeking a Stock Auditor based in Leicester. This full-time role focuses on maintaining customer relationships, performing stock audits, and analyzing data to optimize inventory levels. Ideal candidates must demonstrate strong attention to detail, problem-solving abilities, and effective communication skills. A DBS check and a full UK driving license are required. With a supportive work environment, the company offers competitive pay and various development opportunities.

Benefits

29 Days Holiday

Employee Assistance Programme

Qualifications

• DBS Check required.
• Ability to work cross-functionally with all levels.
• Full Clean UK Driving License mandatory.

Responsibilities

• Maintain high customer relationship standards.
• Analyze customer data to improve processes.
• Conduct stock control checks and propose necessary adjustments.

Skills

Attention to detail

Data analysis

Communication skills

Problem solving

Negotiation skills

Flexibility

Organizational skills

IT literate (MS Office)

Job description

Overview

About a Career With Elis Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.

Location: Leicester

Contract: Full-time, Permanent

Role: Stock Auditor based at our Leicester site

Working hours: 07:00 - 15:00

Responsibilities

• Ensure that the relationship between the customer and the laundry is maintained to the highest standard and that the company’s assets and linen stocks are used in the best interest of the customer and the company.
• Customer Service/Retention: Constantly seek out opportunities to improve systems and procedures.
• Ensure customers are aware of and using My Elis.
• Linen Return Profile & Customer Flow Reviews: Support customer communication; assist in the identification of textile loss & misuse; report all back to site via current available methods.
• Subject Matter Expert (SME) for customer demand & level; ensure all trackers & documentation relating to customer demand/stock is updated & maintained as required; support Customer Flow Reviews as required.
• Provide data-driven insight from data & customer usage to inform decision-making.
• Customer premises’ stock count and stock level control; identify customers with abnormal repetition of linen orders or overconsumption (through analysing orders, missing quantity and quality rejects).
• Each month, propose a list of customers where a stock-count should be organised to control stock level and address potential overstock.
• Target customers with low textile maturity; assist in and prepare site for customer flow review.

Secure Customer Installation / Demobilisation

• A key stakeholder in new customer installation; they have access to contract details to fulfil it (no linen can be ordered without a signed contract).
• Liaise with Customer Services & Account Management on setups for new accounts, contributing to determining how much Textile will be purchased and ensuring they are set up to fit demand capabilities of the plants.
• Responsible for internal communication regarding new customers and must ensure key stakeholders are informed (production, customer service, sales).
• No order should be placed if the circulating pool and/or the storeroom stock are sufficient to set up the new customer.
• Provide data for customer demobilisation/withdrawals to ensure all stock is returned/recovered.

What will make you stand out?

• DBS Check
• Ability to work cross-functionally with all levels
• Good attention to detail and the ability to analyse & interpret data
• Ability to organise self and others to ensure tasks are carried out in a timely manner
• IT Literate (MS Office – particularly Excel)
• Flexible and able to react quickly to the needs of the customer & the business
• Problem solving, Negotiation and Influencing skills
• Change management
• Active listening
• Effective communication
• Full Clean UK Driving License

What’s on offer?

• 29 Days Holiday
• Employee Assistance Programme

We offer a competitive salary and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment.

Interested? Then apply online! Your contact person:

Helena Fearnley-Brown

Tel: [e-mail]