Information Security Administrator Product & Technology

dotdigital; Remote; GBP 30,000 - GBP 45,000; Full time

Job summary

A prominent global technology company in the UK is seeking an Information Security Administrator. This role focuses on handling security-related queries, managing audits, and ensuring compliance. The ideal candidate should have strong customer service skills and a keen interest in Information Security. This opportunity promises exposure to various aspects of security, perfect for someone eager to start their career. The company offers a range of beneficial perks, showcasing their commitment to employee wellbeing.

Benefits

Parental leave

Medical benefits

Paid sick leave

Dotdigital day

Share reward

Wellbeing reward

Wellbeing Days

Loyalty reward

Qualifications

• Demonstrated interest in Information Technology/Security.
• Great customer service skills.
• Organized, self-motivated, with attention to detail.

Responsibilities

• Act as first line for security-related queries.
• Manage the team ticketing system.
• Provide management reporting of security metrics.

Skills

Customer service & communication skills

Interest in Technology and Information Security

Ability to multi-task and prioritize

Tools

Microsoft operating systems

Firewalls

Vulnerability management

Job description

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

We’re looking for an Information Security Administrator to join our Information Security & Privacy function based in the UK. You will be tasked with handling the day-to-day requests coming from colleagues, clients, and prospects, as well as the managing of ongoing audit and compliance activities. Core responsibilities will include:

• Be the first line for security related queries from internal staff, clients, and prospects

• Responsible for the management of the team ticketing system

• Provide management reporting of security metrics

• Managing access permissions

• Triaging security alerts and threat feeds

• Vulnerability management

• Running of staff security awareness initiatives

• Ongoing auditing of security controls

• Respond to compliance security questionnaires

About You

This is an exciting opportunity for somebody embarking on career in Information Security. Joining a small and busy, you will gain exposure to a broad spectrum of Information Security, Privacy, and Compliance topics. While no previous experience in an infosec role is required, you will need to demonstrate that you have a strong interest in Information Technology/Security and have a great customer service skills. You will also need to be a well-organised, self-motivated individual, with a good eye for detail, who loves to learn and get stuck in. Experience and skill required include:

• Experience of supporting customers in a technically focused role

• A demonstratable interest in Technology and Information Security

• An awareness of core technologies, such as Firewalls, IPS & IDS, DLP, WAF, Vulnerability management, Anti-virus, email and Web filtering

• Great customer service & communication skills

• Good knowledge of modern Microsoft operating systems, and productivity suites.

• Ability to multi-task, prioritise, and work well under pressure, either individually or as a team.

• Security or general Information Technology related certifications would certainly be beneficial, but not essential.

Interview Process

• 15min Screening Call with Team Talent

• Interview with a member of the InfoSec Team

• Final Interview

Some of Our Global Benefits

• Parental leave

• Medical benefits

• Paid sick leave

• Dotdigital day

• Share reward

• Wellbeing reward

• Wellbeing Days

• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.