Restaurant & Bar Team Leader

Aramark NV; Stoke-on-Trent; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading hospitality company is seeking energetic individuals at Alton Towers Resort, focusing on food and beverage services. Candidates should have a background in the restaurant industry and a genuine passion for customer service. The role involves taking charge of shifts, maintaining high standards, and mentoring team members. Great benefits include Merlin Magic Passes and ongoing training. Join a fantastic team where your growth is prioritized and career opportunities abound.

Benefits

Merlin Magic Passes

On-site discount

Access to discounts via benefits app

Free uniform

Ongoing training and development

Accrued annual leave

Free staff parking

Qualifications

• Previous experience in a restaurant, bar, or food and beverage establishment.
• Genuine passion for providing great customer service.
• Excellent interpersonal skills.

Responsibilities

• Work closely with duty managers to maintain high standards.
• Take charge of shifts and services to ensure smooth operations.
• Inspire and mentor team members.

Skills

Customer service

Interpersonal skills

Organisational skills

Job description

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Join the Fun and Unlock Your Potential! Are you ready for an incredible adventure in the exciting world of hospitality?

Alton Towers Resort is seeking energetic individuals who have a passion for food, drinks, and making people happy. Leadership experience is a bonus, but what matters most is your background in the restaurant, bar, or food and beverage industry.

Along with providing fantastic training and development, we also offer an incredible working environment and great benefits.

If you're ready to take charge and lead with flair, whether you're an outstanding team member or a current supervisor/ team leader seeking new challenges, then this is the job for you!

At Aramark, we take your growth and development seriously. We don't just offer jobs, we offer fantastic training and development that will equip you with the skills you need to thrive in your career. This is an extraordinary opportunity to learn and progress within our organisation. The sky's the limit! With plenty of chances for promotion you can have an amazing career journey with us.

Your responsibilities:

• Work closely with duty managers to maintain high standards throughout all operations
• Take charge of shifts and services, making sure everything runs smoothly
• Support the completion of checklists and cleaning schedules in a timely manner
• Oversee the dining experience and support the team with guest enquiries
• Inspire and mentor your team members, helping them reach their full potential
• Drive sales, boost revenue and achieve those targets like a champion
• Create a positive team environment that embraces change and fuels growth
• Make sure our amazing staff are engaged, happy, and well taken care of

What you need to bring to the table:

• Previous experience in a restaurant, bar or food and beverage establishment
• A genuine passion for providing great customer service and creating unforgettable guest experiences
• Excellent interpersonal skills that can light up a room and inspire others
• Strong organisational skills and the ability to thrive even when the pressure is on
• Due to the nature of this role you must be over 18

What's in it for you?

You will be working on a seasonal contract, with an hourly rate of £13.00. Not only that, but you will be joining a great team, with fabulous career prospects -we LOVE to promote from within!

Our great benefits package includes:

• Merlin Magic Passes - (free tickets for you and your friends and family to use across Merlin theme parks and attractions)
• On-site discount across Merlin theme parks and attractions
• Beneifts app: access to 100's of discounts, online GP appointments, mental health support and our Employee Assistance Programme
• Free uniform
• Ongoing training and development - this could be the start of your hospitality career and we can support your development within Alton Towers and the wider business
• Accrued annual leave
• Free staff parking

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail] Join us in fostering a workplace where everyone can achieve their full potential.