Senior Programme Manager – CRM & Telephony Transformation

Hiscox; Colchester; On-site; GBP 75,000 - GBP 95,000; Full time

Job summary

A leading insurance company is searching for a Programme Manager to oversee technology transformation initiatives. The successful candidate will report directly to the CTO and handle end-to-end responsibilities, focusing on CRM and document management solutions. Strong stakeholder management skills, financial expertise, and experience in insurance or financial services are essential. This role offers competitive benefits and the opportunity to work within a supportive, innovative workplace.

Benefits

Bonus

Contributory pension

25 days annual leave plus 2 extra days

4-week paid sabbatical after 5 years

Private medical insurance

Qualifications

• Experience in insurance or financial services is highly desirable.
• Proven experience in large-scale technology transformation programmes.
• Personal commitment to inclusivity and continuous learning.

Responsibilities

• Lead and deliver technology-enabled initiatives.
• Accountable for implementing centralised CRM platforms.
• Manage enterprise-wide archiving and document management solutions.

Skills

Stakeholder management

Financial management

Commercial acumen

Innovation

Job description

A leading insurance company is searching for a Programme Manager to oversee technology transformation initiatives. The successful candidate will report directly to the CTO and handle end-to-end responsibilities, focusing on CRM and document management solutions. Strong stakeholder management skills, financial expertise, and experience in insurance or financial services are essential. This role offers competitive benefits and the opportunity to work within a supportive, innovative workplace.