Hotel Linen & Guest Services Coordinator

HC Facility Management Limited; Hounslow; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading hotel support services provider in the UK seeks a dedicated Linen Porter to manage linen stock and assist guests in a vibrant hotel environment. This role involves coordinating deliveries and upholding standards of excellence in guest service. Candidates should demonstrate physical capability, time management skills, and an ability to work both independently and as part of a team. Offering flexible hours, this position is suitable for those seeking to grow in the hospitality sector.

Benefits

Up to 28 days paid holidays

Permanent job with flexible working hours

Free lunch on duty

Full on-site training

Career progression opportunities

Qualifications

• Prior experience in a similar role within a hotel or hospitality environment is valuable.
• Familiarity with linen management procedures is advantageous.

Responsibilities

• Manage linen stock levels and coordinate deliveries.
• Adhere to health and safety policies and report issues.
• Ensure proper storage and manage linen inventory.
• Assist guests respectfully and address concerns.
• Collaborate with team members to achieve cleanliness goals.

Skills

Physical ability to lift, bend, and stand

Strong time management skills

Attention to detail

Ability to provide excellent customer service

Flexibility and willingness to learn

Job description

A leading hotel support services provider in the UK seeks a dedicated Linen Porter to manage linen stock and assist guests in a vibrant hotel environment. This role involves coordinating deliveries and upholding standards of excellence in guest service. Candidates should demonstrate physical capability, time management skills, and an ability to work both independently and as part of a team. Offering flexible hours, this position is suitable for those seeking to grow in the hospitality sector.