Cleaning Operations Assistant

Haven; Filey; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hospitality company in the United Kingdom seeks a Cleaning Services Operations Assistant to ensure spotless and welcoming spaces for guests. This full-time role involves assisting in the management of cleaning operations, planning and coordinating tasks, recruitment, and developing the team. The ideal candidate will possess good multitasking abilities, effective communication, and problem-solving skills, contributing to an outstanding guest experience. Join a dynamic team where no two days are the same, with opportunities for hands-on tasks and administrative duties.

Qualifications

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.

Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance and conducting safety checks.

Skills

Planning and organizing operational tasks

Good communication skills

Problem-solving skills

Multitasking in a customer-focused environment

Job description

Overview

Position: Cleaning Services Operations Assistant
Type: Full-Time / Permanent
Pay Rates: £13.21 per hour

Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure! In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands-on tasks and admin duties, no two days will be the same!

Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.
• Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.

Requirements

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.
• Good communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.