Revenue Operations Manager

Causeway Technologies Limited; Birkenhead; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading software solutions provider is seeking a Revenue Operations Manager to optimize revenue operations in a hybrid work environment. The role will involve aligning Sales, Marketing, and Customer Success teams to enhance the customer lifecycle and revenue growth. Candidates should have over 5 years of experience in B2B SaaS, strong analytical skills, and a hands-on approach to managing processes and tools like Salesforce and HubSpot. Competitive benefits and a supportive environment are offered.

Benefits

25 days annual leave + public holidays

4% matched pension

Private Medical Insurance

£100 fitness club allowance

Access to mental health support 24/7

Qualifications

• 5+ years Revenue Operations experience in a B2B SaaS environment.
• Strong analytical skills and storytelling capabilities.
• Proven experience in forecasting processes and pipeline analytics.

Responsibilities

• Design and optimize GTM processes from marketing lead to renewal.
• Drive pipeline hygiene and conversion rate improvements.
• Own data hygiene across Salesforce and HubSpot.

Skills

Revenue Operations experience in B2B SaaS

Analytical and storytelling capabilities

Forecasting processes ownership

Project management skills

Cross-functional leadership

Tools

Salesforce

HubSpot

Clari

Job description

Revenue Operations Manager

Hybrid - Birkenhead or Gerrards Cross

Available as Contract or Perm

Do you want to help shape software that affects thousands of lives?

Who are we?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

Purpose

We are seeking a self-starting, pro-active RevOps Manager to build and operationalise our revenue operations function. You will orchestrate the alignment of Sales, Marketing, and Customer Success through unified processes, technology, and data to optimise the full customer lifecycle revenue engine.

You’ll support, manage and develop a RevOps Analyst and partner closely with our RevOps Systems and Revenue Enablement teams, leveraging a best-in-class GTM stack (Salesforce, HubSpot, Clari, Salesloft & Highspot) to design, implement, and improve processes that drive predictable revenue growth.

This is a broad, exciting role within a small team, and includes both strategic design and tactical execution. You will be hands on and able to switch between operational tasks such as building dashboards, to more high level, such as facilitating leadership discussions.

Key Responsibilities

Revenue Process Optimisation

• Design and optimise full-funnel GTM processes from marketing lead → opportunity → renewal.
• Drive pipeline hygiene, stage velocity, and conversion rate improvements through process enforcement and coaching.
• Operationalise MEDDPICC methodology (for enterprise deals) and BANT+ (for smaller deals) into Salesforce with clear exit criteria and forecast categories.
• Implement SLAs across Marketing, Sales, and CS to ensure timely lead handoffs, opportunity follow-ups, and renewal execution.
• Lead customer lifecycle programs to maximise NRR, retention, and expansion pipeline visibility.
• Design, monitor and optimise commission schemes to align sales performance to business outcomes

Revenue Analytics & Insights

• Develop a comprehensive revenue analytics and reporting framework across acquisition, expansion, and retention.
• Drive the forecasting process and governance, partnering with Sales leadership and Clari to ensure accuracy and discipline.
• Deliver actionable on pipeline coverage, stage velocity, win rates, and forecast accuracy.
• Monitor customer health and expansion signals, partnering with CS and Account Management to identify risks and opportunities.

Data Governance & Tooling

• Own data hygiene and governance across Salesforce, HubSpot, and integrated tools; ensure activity capture, duplicate management, and enrichment.
• Maintain a single source of truth across GTM systems for pipeline, revenue, and customer lifecycle reporting.

Key Skills, Experience and Qualifications

• 5+ years of Revenue Operations experience in B2B SaaS
• Strong analytical and storytelling capabilities
• Proven experience owning forecasting processes, pipeline analytics, and lifecycle reporting
• Deep understanding of the SaaS business model and customer lifecycle.
• Experience with enterprise and mid‑market sales motions, ideally with MEDDPICC or similar methodologies.
• Exposure to sales compensation design and governance a plus.
• Strong cross‑functional leadership and stakeholder management.
• Excellent project management and process optimisation mindset.
• Hands‑on, data‑driven decision‑maker comfortable balancing strategy and execution.
• Proven change management experience in scaling GTM functions.

What you get from us

If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition.

Our team is everything, so we’ll take good care of you. In fact, we give well‑being the same priority as our other business goals. We’re strong advocates of work‑life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

Our Values

We are United. As part of a team, we’re better together.

We are Agile. Be the change, we’re on a journey.

We are Trusted. Do the right thing, we own this.

We are Driven. Get stuck in, we make it happen.

Benefits

• 25 days annual leave + public holidays, increasing with length of service.
• 4% matched pension.
• Income protection and life assurance.
• Access to our award-winning benefits platform.
• We take mental health seriously and have a dedicated EAP available 24/7.
• £100 allowance towards a fitness club.
• Dell discounts.
• Private Medical Insurance.
• Paid study leave + volunteering days.
• Car Scheme.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.