Solutions Consultant EMEA

Applied Intuition Inc.; Remote; GBP 60,000 - GBP 75,000; Full time

Job summary

A tech-driven research company is seeking a Solutions Consultant to join its team in the UK. The role involves collaborating with EMEA sales to support prospective customers and demonstrate the value of innovative research solutions. Ideal candidates will have over 3 years in SaaS, strong qualitative research skills, and excellent communication abilities. This position offers a competitive compensation package, flexibility in work location, and a commitment to diversity and inclusion.

Benefits

Competitive salary

Flexible PTO

12 weeks paid parental leave

Education stipend

Remote work stipend

Qualifications

• 3+ years in a customer-facing SaaS role such as Solutions Consulting or related field.
• Strong understanding of qualitative research methodologies.
• Ability to communicate complex research workflows.

Responsibilities

• Partner with EMEA sales reps to understand customer goals.
• Identify pain points and unpack complex research workflows.
• Deliver compelling demos tailored to each customer's needs.

Skills

Customer-facing SaaS experience

Qualitative research methodologies

Communication skills

Problem-solving

Tools

Figma

Miro

Job description

Overview

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance, healthcare, consumer goods, and tech. Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.

We’re looking for a Solutions Consultant to join the Dscout Presales Team. In this role, you will partner closely with EMEA sales reps to guide prospective customers through their evaluation of Dscout’s research platform. You will act as both a product expert and a strategic advisor - uncovering pain points, shaping use cases, and demonstrating how Dscout’s solutions deliver real value. This role blends presales excellence, research credibility, and product storytelling, making it ideal for someone energised by problem-solving, discovery, and influencing customer decisions. This role would report directly to the General Manager of EMEA and have a dotted line to the Senior Director of Solutions Consulting.

What You Will Do

• Partner with EMEA sales reps across new business and some existing business to understand customer goals across research, design, and broader business contexts.
• Support discovery conversations to identify pain points and unpack complex research workflows.
• Translate customer challenges into clear, high-impact use cases.
• Deliver compelling, customised demos tailored to each customer’s workflow, challenges, and goals.
• Own the “tech win” by driving alignment across the customer’s buying committee.
• Serve as the product expert-explaining capabilities, value, limitations, and best-practice approaches.
• Scope, plan, and execute customer evaluations or trials, including research design, recruiting, fielding, and analysis support.
• Partner with prospects to create a clear roadmap for onboarding, adoption, and long-term success.
• Collaborate with Marketing to develop presales collateral, case studies, and thought-leadership materials.
• Provide structured feedback to Product, Research, and Customer Success based on customer insights.
• Participate in conferences, customer on-sites, and company events (approx. 10% travel).
• Contribute to Dscout’s culture of feedback, continuous improvement, and research excellence.

What You Should Have

• 3+ years in a customer-facing SaaS role such as Solutions Consulting, Solutions Engineering, Research Consulting, or a related field.
• Strong understanding of qualitative research methodologies with hands-on experience planning and executing research.
• Ability to communicate complex research workflows and translate them into compelling product stories.
• Excellent verbal and written communication skills—able to be consultative, clear, and persuasive with senior stakeholders.
• Comfortable navigating ambiguity, structuring messy problems, and crafting strategic recommendations.

Nice to Have

• Experience supporting enterprise-level sales cycles.
• Familiarity with UX research, insights, or usability testing platforms (dscout, UserTesting, Maze, etc.).
• Exposure to product management or prototyping tools such as Figma or Miro.
• Leadership experience including mentoring, onboarding, or serving as a team lead.

Success in This Role Looks Like

• Achieving quarterly tech-win and presales influence targets.
• Delivering high-quality demos, POCs, and discovery engagements that accelerate pipeline momentum and customer clarity.
• Strong feedback scores and ratings from Account Directors.
• Demonstrated thought leadership through internal enablement or external research-community engagement.
• Providing meaningful insights to the Product and Marketing teams that inform roadmap and positioning.

About Dscout

Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services.

We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world’s most loved brands.

When you join the Dscout team, you will get:

• A strong and competitive compensation package with a built-in bonus and equity program.
• An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
• An education stipend to support your growth & development, and a remote work stipend.
• A company that is open and transparent with our team. You will know what is happening and why it matters.

Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please email [e-mail] with the nature of your request and your contact information. We\'ll do everything possible to ensure you\'re well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.

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Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC.

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