Operational Excellence Specialist

Lonza; Manchester; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

Procure to Pay (P2P) Process Improvement Specialist

United Kingdom, Manchester

Location – Manchester

Hybrid Working Policy

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Role Purpose:

Join a collaborative team where your ideas drive real change and innovation.

We are seeking a highly experienced P2P Process Improvement Specialist with deep expertise in the Source-to-Pay (S2P) domain. This role is pivotal in identifying and driving transformative opportunities that enhance process efficiency, strengthen operational excellence, and improve customer experience. The successful candidate will lead change through data-driven insights, system optimization, and cross-functional collaboration to deliver a best-in-class P2P process.

What you will get:

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Hybrid working policy – 2 days in the office, 3 days WFH
• A variety of benefits tailored to Manchester

What we are looking for:

• Act as a strategic contributor to initiatives led by the Global Process Owner (GPO (Global Process Owner)) team
• Partner with Procurement and key stakeholders to optimize the end-to-end S2P process
• Build strong relationships to foster collaboration and deliver innovative solutions
• Lead and support process re‑engineering and continuous improvement efforts
• Use data to identify improvements, validate solutions, and implement changes smoothly
• Apply existing tools and methodologies to manage and track improvement initiatives
• Champion a culture of continuous improvement through best practice sharing and hands‑on leadership

Qualifications:

• Proven expertise in end-to-end P2P processes, including Procurement, Supply Chain, and Finance
• Proficient in data analysis tools (e.g., Power BI, Excel)
• Continuous improvement mindset with practical experience in driving change
• Understanding of GRNI (Goods Received Not Invoiced) processes and financial controls related to accruals
• Minimum 5 years experience in P2P environment
• Hands‑on SAP experience is highly preferred

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.