Engineering Operations Technician, InfraOps Cluster Operations

Amazon.com, Inc.; Leeds; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading tech giant is seeking an Engineering Operations Technician for their AWS Data Centre. This role involves maintaining electrical and mechanical equipment, troubleshooting issues, and ensuring operational efficiency. Candidates should have a degree in engineering, strong communication skills, and a commitment to safety. This position is based in Leeds and offers opportunities for professional growth in a collaborative environment.

Qualifications

• Technical training or relevant experience required.
• 4+ years of Data Centre Engineering experience preferred.
• Proficient with electrical and mechanical equipment.

Responsibilities

• Operate and maintain mechanical and electrical equipment.
• Troubleshoot facility and rack-level events.
• Perform maintenance tasks and ensure safety procedures.

Skills

Communication skills

Proficiency in Microsoft Office

Troubleshooting skills

Education

Degree in Electrical or Mechanical Engineering

Tools

BMS software

Maintenance management software

Job description

Overview

Engineering Operations Technician, InfraOps Cluster Operations – AWS Data Centre Role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access for our customers. You’ll join a diverse team and collaborate across AWS to deliver safety, security, and cost efficiency while fostering an inclusive culture that empowers bold ideas.

Amazon is seeking a collaborative electrical maintenance professional for our AWS Team. This engineering operations technician role serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. EOTs support mission-critical servers and strive to maintain better than 99.999% uptime, while driving innovation and reducing operational costs.

This role is the front line for hands-on electrical and mechanical equipment troubleshooting and operation, including stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. This position does not require shift work.

Responsibilities

• Operate and maintain mechanical and electrical equipment
• Troubleshoot facility and rack-level events within internal SLAs
• Perform limited maintenance tasks, including filter changes, HVAC preventive maintenance, rack power installs, rack PDU and rack ATS replacements
• Provide support to Data Centre Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilise internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off-hour emergency calls per on-call rotation for any of the region’s sites
• Fully comply with all physical security procedures and policies

Qualifications

Basic qualifications

• Commutable to the Thames Valley Region
• Ability to work in cramped and/or elevated locations with or without reasonable accommodation
• Able to relocate for up to 1 year for specialised training to prepare for deployment in a new data centre region
• Technical training (Military or trade school) or relevant experience
• Strong verbal and written communication skills
• Proficient with Microsoft Office products (Excel, Word) and web-based operational tools
• Familiar with BMS and EPMS control systems and data collection/trending
• Proficient with maintenance management software

Preferred qualifications

• 4+ years of Data Centre Engineering Experience
• Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Fundamental knowledge of network design and layout as well as low voltage (copper/fibre) cabling
• Experience with BMS/EPMS, data collection/trending, and maintenance management software
• Valid driver’s license, own vehicle, and ability to pass driving record check to operate company vehicles
• Travel between sites/locations may occur

Additional Information

Why AWS? AWS is the world’s most comprehensive and broadly adopted cloud platform. We emphasize inclusion, mentorship, and career growth, with a culture guided by leadership principles and ongoing learning experiences. We are an equal opportunities employer and value diverse experiences. If you have a disability and need accommodations during the application process, visit the accommodations page for more information.

Equal Opportunity and Privacy Amazon is an equal opportunity employer. We do not discriminate on protected veteran status, disability, or other legally protected status. We use your data in accordance with our Privacy Notice. For more information on data collection, use, and transfer, please consult our Privacy Notice at https://www.amazon.jobs/en/privacy_page. If you have questions during the application process, contact your Recruiting Partner.

Basic qualifications and other statements may be updated. This job description is subject to change. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.