Heritage Visitor Experience Host - Free Site Access

English Heritage Ltd; Battle; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A historical site charity is seeking a Visitor Assistant for Battle Abbey in East Sussex. This role involves helping visitors by providing personalized experiences, ensuring the site is safe and well-presented, and working as part of a team. Ideal candidates will have a passion for service and will enjoy working with a diverse audience. This position offers 16 to 30 hours per week with competitive pay, career progression, and several employee benefits.

Benefits

Free access to English Heritage sites

25% discount in shops and cafes

25 days' holiday plus Bank Holidays

Matched pension contributions

Qualifications

• A passion for people and excellent customer service is essential.
• Experience in public-facing roles is beneficial.
• You will work well within a team environment.

Responsibilities

• Assist visitors with personalized experiences and recommendations.
• Ensure site safety and presentation at all times.
• Work weekends and Bank Holidays as required.

Skills

Customer service

Teamwork

Public interaction

Job description

A historical site charity is seeking a Visitor Assistant for Battle Abbey in East Sussex. This role involves helping visitors by providing personalized experiences, ensuring the site is safe and well-presented, and working as part of a team. Ideal candidates will have a passion for service and will enjoy working with a diverse audience. This position offers 16 to 30 hours per week with competitive pay, career progression, and several employee benefits.