Product & Process Manager

The Compleat Food Group Limited; Ebbw Vale; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading food manufacturer in Ebbw Vale is seeking an experienced Product and Process Development Manager to join their NPD team. The role involves leading product development projects from concept to launch, ensuring adherence to quality standards, and managing customer relationships. The ideal candidate will have extensive experience in FMCG product launches and strong project management skills. This position offers a competitive salary and a range of employee benefits designed to support well-being and career growth.

Benefits

Company Bonus Scheme

Salary Sacrifice Schemes

33 days' annual leave

Enhanced retail discounts

Free product handouts

EV charging points

24/7 access to GroceryAid

Physical Wellbeing Hub

Free diet & nutrition advice

Online wellbeing support

Financial wellbeing tools

Personalised online learning platform

Formal and informal training opportunities

Performance Development Plans

Company Mentoring Scheme

Club Compleat rewards

Qualifications

• Experience managing product development projects from concept to launch.
• Ability to grow and maintain customer relationships.
• Familiarity with soups, dips, and sauces production processes.

Responsibilities

• Lead product development projects ensuring timelines and quality standards.
• Work with product team to meet customer briefs and KPIs.
• Manage site-level development functions.

Skills

Extensive knowledge and experience of product launch process in FMCG environment

Strong planning, organisation and project management skills

Good analytic and numeracy skills

Confidence in providing intelligent solutions to problem solving

Education

Food Based Degree

Job description

Overview

We have a new exciting opportunity for an experienced Product and Process Development Manager to join our NPD team based in Ebbw Vale!

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good – great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

Our Ebbw Vale manufacturing site specialises in chilled dips, houmous, sandwich fillings, toppings and marinades!

Hours: Monday to Thursday 08:30 – 17:00 and Fridays 08:30-16:00

Purpose:

To lead product development projects from concept to launch, ensuring launch process is followed, critical paths are adhered to, product quality standards are met and development in line with company objectives and commercial targets.

Responsibilities

Your Duties Will Include:

• Work with the product team to deliver customer briefs and innovation pipelines ensuring all KPIs are delivered in line with critical path dates.
• Growing and maintaining customer relationships.
• Managing the full end to end development function at site level.
• Gain and maintain an in-depth understanding of the soups, dips and sauces category area, processes and kit within the factory.
• Work closely with Insight and Category teams applying food knowledge to develop and deliver the customer development and innovation pipeline.
• Keep up to date with market trends and competitor knowledge
• Manage projects, leading workstreams between site and central functions.
• Own New and Existing Product Development process delivery at site, overseeing handover and launch success
• Oversee trial execution led by the process team
• Support the delivery of site NPD budget
• Line management responsibility including performance and personal development

Knowledge, Experience and Skills

• Extensive knowledge and experience of product launch process in FMCG environment
• Food Based Degree- desirable
• Quality and accuracy of information
• Timely and accurate completion of tasks
• Appropriate and timely escalation
• Facilitating successful feasibility presentations
• Confidence in providing intelligent solutions to problem solving.
• Strong planning, organisation and project management skills.
• Good analytic and numeracy skills

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

• Company Bonus Scheme recognising performance and contribution
• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days’ annual leave (including bank holidays) with the option to purchase extra
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites
• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid
• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.