National Account Executive - E-Commerce

Brown-Forman Australia Pty. Ltd.; Greater London; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading spirits company operating in the UK is seeking a National Account Executive for E-Commerce, covering maternity leave for 10-12 months. The role focuses on driving e-commerce performance, developing account strategies, and collaborating with several internal teams. Candidates should have account management experience, a strong focus on customer needs, and an understanding of e-commerce trends. The role is crucial for maximizing brand presence in the digital marketplace and requires excellent analytical and influencing skills.

Benefits

Total Rewards program

Equitable pay structure

Continuous learning opportunities

Qualifications

• 1 year account management experience with a direct P&L, preferably in grocery or wholesale.
• Good understanding of UK e-commerce trends.
• Strong analytical, commercial, and problem-solving skills.

Responsibilities

• Develop and implement an e-commerce account management strategy.
• Collaborate with internal teams to define sales and promotional goals.
• Drive growth in volume, value, and visibility across the portfolio.

Skills

Understanding of E-Commerce

Account management experience

Customer centric focus

Sales experience

Analytical skills

Strong influencing skills

IT literacy (Google, MS Office)

Job description

National Account Executive - E-Commerce (maternity cover 10-12 months) flexible locations across UK

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

Total Rewards

At Brown-Forman, we believe in recognizing the bold ideas, ethical decisions, and winning results that make the company’s short- and long-term success possible. This recognition comes in many forms, to include your base salary, holiday bonus, and any incentives you may earn.

We create an environment that nurtures and prioritizes continuous learning. At Brown-Forman, you are empowered to take charge of your own development with a variety of customized, award-winning programs available for every step of your career journey.

Nothing Better in the Market

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

This important account management position within Brown-Forman UK's On-Trade & Prestige team is crucial for driving our e-commerce performance. You'll be responsible for developing and implementing a robust e-commerce account management strategy to achieve significant commercial growth in volume, value, and visibility across our portfolio, while also cultivating long-term partnerships with key customers.

Reporting directly to the E-Commerce Business Manager, you'll collaborate extensively with internal teams (especially in grocery, customer-marketing, and brand) to define sales, distribution, and promotional goals, and to drive performance in the digital space. You'll also partner with category, supply chain, and finance teams, providing clear insights on e-commerce performance to UK leadership.

You will be instrumental in identifying and driving specific initiatives to enhance our digital footprint, optimize product visibility, and execute impactful promotional campaigns across our uk portfolio.

Crucially, we're looking for someone with a sales track record, ideally with a good understanding and passion for the sector, and the ability to drive growth for a premium portfolio.

This is a maternity cover contract (lenght: around 10 to 12 months)

What You Can Expect

• Owning and driving the Ocado P&L.
• Developing new accounts, driving growth for the channel.
• Work closely with colleagues in Grocery to drive greater penetration in this sector.
• Identify growth opportunities and accelerate digital transformation.
• Champion e-commerce internally and externally with key retail partners.
• Identify necessary training and resources for e-commerce success and provide specialist digital expertise to brand teams.
• Meet or exceed annual volume and SNS targets for all brands within the e-commerce customers.
• Maximize new business development opportunities and proactively adapt to market changes.
• Develop and communicate the annual customer commercial strategy, aligning it with overall UK goals and KPIs.
• Collaborate with sales, marketing, and customer marketing teams on annual promotional plans.
• Manage annual budgets closely with the Finance team and ensure product availability with Supply Chain.

What You Bring to the Table

• This is a specialist role and channel which will require an understanding of E-Commerce or a demonstrable ability to learn.
• 1 year account management experience, with a direct P&L, preferably in grocery or wholesale.
• Customer centric focus with an ability to build a network of contacts within the relevant customers.
• Sales experience, ability to understanding customer needs and leveraging data for growth.
• A good grasp of the UK trading environment in grocery, wholesale and specialists retail.
• Good understanding of UK e-commerce trends.
• Good business acumen and understanding of ROI (return on investment).

What Makes You Unique

• Fluent English (spoken and written)
• Strong analytical, commercial, and problem-solving skills.
• Excellent influencing skills with the ability to convey sales information clearly, concisely, and visually.
• Self-motivated with a proven ability to identify issues and projects, plan and prioritize effectively, and manage multiple projects to completion by deadlines.
• Strong business acumen, judgment, and strategic capabilities.
• Superior (listening, presentations, written).
• Ability to build strong relationships at all levels with strong stakeholder awareness.
• Collaborative team player with conflict management skills.
• Adaptable, flexible, and resilient.
• IT literate in Google and MS Office applications.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.