Remote Survivor Support Advisor – Trauma-Informed Advocate

First Light; Remote; GBP 24,000 - GBP 26,000; Full time

Job summary

A support service organization in the UK is seeking a Safe Spaces Support Advisor. This role focuses on providing assistance to survivors of church-related abuse, managing communications through helplines and other channels, and ensuring effective support and guidance throughout the referral process. The successful candidate will be experienced in engaging with vulnerable individuals and have a strong focus on trauma-informed practices. This role is predominantly remote, offering a competitive salary and a permanent contract.

Benefits

Annual holiday entitlement increasing with service

Remote working flexibility

Ongoing training and support

Qualifications

• Ability to maintain survivor engagement through various mediums.
• Experience in providing victim-focused advice and support.
• Understanding of statutory and Diocesan pathways for justice.

Responsibilities

• Act as first point of contact for survivors accessing the service.
• Operate the helpline and monitor communication channels.
• Provide continuity of support and manage clients' cases effectively.

Skills

Support and engagement skills

Communication

Trauma informed approach

Risk assessment

Job description

A support service organization in the UK is seeking a Safe Spaces Support Advisor. This role focuses on providing assistance to survivors of church-related abuse, managing communications through helplines and other channels, and ensuring effective support and guidance throughout the referral process. The successful candidate will be experienced in engaging with vulnerable individuals and have a strong focus on trauma-informed practices. This role is predominantly remote, offering a competitive salary and a permanent contract.