Support Assistant

Sanctuary Group; Tees Valley; On-site; GBP 18,000 - GBP 22,000; Full time

Job summary

A leading mental health support organization in Tees Valley is recruiting a Support Assistant. In this rewarding role, you'll help customers with mental health needs develop daily living skills, build confidence, and promote social inclusion. The ideal candidate will have a caring nature, excellent communication skills, and be willing to pursue a Level 2 NVQ in Health and Social Care. Benefits include generous holiday, pension contributions, and training opportunities.

Benefits

At least 25 days paid holiday

Pension scheme with employer contributions

Online discounts and rewards

Health and well-being plans

Life assurance

Family friendly arrangements

Cycle to Work scheme

Qualifications

• Experience of working as a member of a team.
• Ability to keep accurate records and communicate effectively.

Responsibilities

• Provide support to customers with mental health needs.
• Encourage development of daily living skills.
• Maintain a safe environment for customers.

Skills

Caring nature

Confident attitude

Teamwork

Excellent communication skills

Education

Level 2 NVQ Health and Social Care

Job description

Overview

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC registered Mental Health Service at Bransby Court, Middlesbrough.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Responsibilities

• Providing support to encourage our customers with mental health needs to maximise their own potential and
• Providing a high quality, hands-on support service
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience and self-esteem
• Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures and practices

Qualifications

• A caring, approachable nature and a confident ‘can-do’ attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 227430

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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