Head of Partnerships

Beacon CRM; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A nonprofit-focused technology startup is looking for a Partnerships Manager in Greater London. This role involves aligning partnerships with business goals, growing the partner network, and managing the partnerships team. Ideal candidates will have substantial experience in partnerships at a B2B tech company, strong CRM knowledge, and exceptional communication skills. The position offers benefits such as generous holiday, a sabbatical policy, and a transparent salary system. This is an office-based role requiring relocation support if needed.

Benefits

6 weeks of holiday per year

6 week fully paid sabbatical every 5 years

£60 bonus for every holiday day taken

Guaranteed pay rise for inflation every year

EMI-qualifying share options

150% matching on pension contributions

Private health insurance

Modern parental leave policy

Cycle to work scheme

Qualifications

• At least 5 years in a partnerships role at a B2B technology company.
• Experience in building or scaling a partnerships team.
• Superb communication skills across various teams and with external parties.

Responsibilities

• Align Partnerships strategies with overall business goals.
• Grow the partner network significantly.
• Create scalable systems to onboard and support partners.
• Manage the Partnerships team, focusing on hiring and training.

Skills

Partnership management

CRM software knowledge

Communication skills

Job description

At Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference.

Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles.

Now over 1,400 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here .

We have doing good at the core of our mission, but we're also profitable, owned by the founders, and our goals are for long term sustainable growth - not making a quick buck for venture capitalists.

Since launching the Partner Programme in 2022, Beacon now has over 30 partners, and close to 100 people working on Beacon-related projects. Beacon’s partners are customer implementation-focused - helping charities (mostly new Beacon customers) configure their CRM (Beacon), migrate their existing data, and provide them with training and support.

You can browse the Partner directory here .

Partnerships is crucial to Beacon’s success and our ability to deliver value at scale for charity customers. When a charity chooses Beacon as their CRM, they’re not just buying a piece of software, they’re changing the way they work. Onboarding a CRM goes hand-in-hand with change management, integrations, and process automation. Partners are key to helping them navigate this journey.

Responsibilities

• Work closely with the CEO and the Leadership team to ensure that Partnerships strategies align with overall business goals.
• Grow the partner network. Beacon is in scale-up mode, and our network needs to grow alongside us. We’re expecting to triple the size of our partner network in the next 3 years.
• Create scalable systems to onboard, govern, and support partners. As we grow, it’s vital that we keep standards high so customers can have a fantastic experience.
• Take ultimate responsibility for the process, activities, and performance of the partnerships teams, meeting goals by motivating and managing them effectively.
• Manage the reorganisation of the Partnerships team as we scale. Fully own hiring, training, and progression.
• Own the internal relationship between Partnerships and other teams, in particular Sales and Customer Success.
• Be the face of the Beacon Partner Community. You will represent Beacon at partner meet-ups, in our Slack community, and webinars. You will foster a vibrant, collaborative culture where partners feel part of the Beacon team, rather than just vendors.

Requirements

• At least 5 years in a commercial/implementation/solutions partnerships role at a B2B technology company, such as Head of Partnerships or Head of Solution Engineering. Ideally, you’ll have built or scaled a Partnerships team yourself.
• A deep understanding of CRM software, and the critical role it plays in different kinds of organisations.
• Absolutely superb communication skills. You need to be able to communicate effectively across all of Beacon’s internal teams, including the founders, sales, customer success managers, product, and the engineering teams. You’ll also need to be charming and friendly with external parties such as Beacon customers and partners.
• Our customers are all charities - you\'ll get to build your career whilst having a genuinely positive impact on the world
• We'll give you 6 weeks (24 days) of holiday every year, plus bank holidays
• 6 week fully paid sabbatical every 5 years
• Taking time off is important. And we really mean it: We'll pay you a £60 bonus for every day of holiday you take
• Banded salary system so that everyone is paid the same for doing the same job, and compensation growth within the organisation is clear.
• Guaranteed pay rise to adjust for inflation every 12 months
• EMI-qualifying share options - you get to own a piece of the company
• Beacon is climate positive (beyond carbon neutral), so your employment won't hurt the planet. Learn more
• A proper pension - we'll match 150% of your pension contributions (up to 10%)
• Private health insurance with routine dental & optical cover
• Modern parental leave policy (12 weeks at full pay, and it's the same for everyone, regardless of gender or circumstances)
• Cycle to work scheme

Working together

As a team we prefer to be together in our office (4-6 New Inn Broadway, London, EC2A 3PR) and we'd want you to join us - so this is not a remote role. We offer flexible working hours and while your usual place of work will be with us in the office, you can work home when you need to.

If you don’t live in London but would be happy to relocate, we can pay up to £4,000 (tax free) to help with your relocation costs.

We passionately believe in doing our part to address the tech sector's diversity problem

We believe that in building diversity we build strength.

We encourage everyone with the required skills to apply, we consider building a diverse and representative team to be critical to our success, and we actively pursue building a more diverse team.

We have a banded salary system to ensure that nobody is paid differently for the same role. Salaries across the organisation, including executive pay, are entirely transparent.

Our parental leave policy provides for 12 weeks of full pay, and can be taken by any parent, regardless of their new parenting circumstances.