Customer-Focused Retail Assistant — Training & Growth

Screwfix Direct Ltd; Waterbeach; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading home improvement retailer in Waterbeach is seeking a Retail Assistant to enhance customer experience through exceptional service. You will assist in store operations, maintain high standards, and contribute to a friendly team environment. This role provides access to excellent training resources and opportunities for career development. Candidates should be reliable, friendly, and eager to learn, with a desire to help customers find the right products. Join a dynamic work culture and enjoy various benefits such as a competitive salary and employee discounts.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

20% discount with Screwfix and B&Q

Excellent training and development

Wellbeing resources including counselling

Qualifications

• Must have excellent customer service skills.
• Prepared to work hard and make the most of training.
• Friendly, flexible, and enthusiastic attitude required.

Responsibilities

• Welcome customers and guide them to the right products.
• Assist with deliveries and maintain product stock.
• Work as part of a team to ensure high store standards.

Skills

Customer service skills

Positive attitude

Communication skills

Willingness to learn

Reliability

Job description

A leading home improvement retailer in Waterbeach is seeking a Retail Assistant to enhance customer experience through exceptional service. You will assist in store operations, maintain high standards, and contribute to a friendly team environment. This role provides access to excellent training resources and opportunities for career development. Candidates should be reliable, friendly, and eager to learn, with a desire to help customers find the right products. Join a dynamic work culture and enjoy various benefits such as a competitive salary and employee discounts.