Repairs Coordinator

Gilmartins; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A family-owned maintenance company in the United Kingdom is recruiting a Disrepair Coordinator with experience in property maintenance. The role involves coordinating repairs, liaising with tenants and subcontractors, and managing paperwork and CRM updates in a fast-paced environment. Ideal candidates will be highly organized, possess excellent communication skills, and have strong MS Office capabilities. This full-time position offers career development and various employee perks.

Benefits

Career development opportunities

Employee Welfare Scheme

Employee Perks discount offers

Free group Personal Trainer sessions

Hamper at Christmas

Qualifications

• Experience in property maintenance or disrepair coordination.
• Ability to learn SOR codes for pricing.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate repairs between tenants, subcontractors, and managers.
• Raise purchase orders and confirm works via letters.
• Update CRM systems and Excel spreadsheets.

Skills

Highly organised

Excellent time management

Excellent communication skills

Self-starter

Excellent MS Office skills

Tools

MS Office

CRM systems

Job description

We are recruiting for an experienced DisrepairCoordinator ideally with a background in property maintenance.

The Role

The role is coordinating works for legal disrepairs. This involves liaising with tenants, subcontractors and Site Managers, raising POs, sending letters confirming dates of work, ensuring the client(s) is updated, and ensuring all spreadsheets and CRM systems are updated.

This is a fast-paced position working to targets and deadlines which can be pressurised.

Our ideal person will have knowledge of or be able to learn SOR codes (schedule of rates) and have run subcontractors before.

About Gilmartins

Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. Where your career progresses with us is shaped by your own ambition, personal drive, performance and skills — it\'s all in your hands!

We work in social housing and provide reactive repairs, planned and voids projects for local authorities and housing associations.

Gilmartins office is on the Woodside Estate in Houghton Regis (Houghton Hall Park LU5 5YG) to a modern, well equipped office and great facilities.

Main Responsibilities

• Liaising with tenants, subcontractors, Site Managers to arrange for works to be carried out
• Raising purchase orders
• Sending letters to tenants confirming works
• Ensuring the client is kept informed
• Updating both our CRM and the client\'s CRM
• Updating Excel spreadsheets

Essential Skills / Experience For This Role

• Highly organised
• Excellent time management
• Self-starter who is able to manage own time and priorities
• Excellent communication skills both verbal and written
• Excellent MS Office skills especially Excel and Outlook

Company Benefits

• Excellent career development opportunities
• Employee Welfare Scheme access to a range of support and advice by telephone and a via a mobile phone app
• Employee Perks discount offers on a range of services and products
• Free group Personal Trainer sessions after work every Thursday
• Hamper at Christmas

This is a full-time office-based (not remote working) position.

Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.