Performance Enablement Manager

Gravitee Topco Limited.; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading API technology company in Greater London is seeking a Performance Enablement Manager to design and implement onboarding programs, performance frameworks, and enablement content. This hands-on role requires 5+ years in enablement, focusing on measurable improvements. You'll partner with various teams and utilize data to create structured interventions that drive success. The position offers excellent benefits, including medical coverage, a stock option plan, and a hybrid work culture.

Benefits

Excellent medical coverage

Pension and 401k options

Stock option plan

25 days vacation plus holidays

3 mental health days

Birthday off

Professional development allowance

Quarterly outings

Hybrid work options

Fast-growing company culture

Endless growth opportunities

Qualifications

• 5+ years in enablement or performance improvement in B2B SaaS.
• Proven track record of measurable performance improvements.
• Experience in building enablement systems and onboarding programs.

Responsibilities

• Design and run onboarding programs for Sales and Support teams.
• Develop playbooks and performance frameworks.
• Track and report on enablement outcomes.

Skills

Enablement expertise

Performance improvement

Cross-functional collaboration

Data-driven mindset

Communication skills

Job description

The Role

Gravitee is looking for a hands-on, data-obsessed Performance Enablement Manager to help us improve how our go-to-market teams ramp, execute, and grow. This is a builder role, you’ll be the first dedicated enablement hire, designing systems, playbooks, and onboarding programs that drive measurable performance across Sales, CS, Support, and Product Marketing.

If you’re excited about creating structure from scratch, using tooling and data to scale impact, and helping people perform at their best, this could be the role for you.

Reporting to the Chief Operating Officer, this is a highly visible and collaborative leadership role. You’ll partner closely with leaders across Sales, Product, Engineering, Marketing, Customer Success, and Support to ensure every team has the skills, tools, knowledge, and confidence they need to deliver exceptional results.

Our growth demands consistency, clarity, and speed to impact - this role exists to make performance scalable.

What You’ll Be Doing

• Design and run onboarding programs for Sales, CS, and Support teams (and others as needed)

• Build enablement content, knowledge hubs, and self-service systems to scale learning

• Partner with GTM leaders to identify performance gaps and address them with structured interventions

• Develop playbooks, frameworks, and toolkits that reinforce Gravitee’s GTM processes

• Track and report on enablement outcomes (e.g. ramp time, time-to-productivity, retention, engagement)

• Be the connective tissue across RevOps, Product, and GTM to drive process clarity and performance

• Use automation, AI tools, and smart workflows to punch above your weight as a team of one

Essential Skills

• 5+ years in enablement, performance improvement, learning & development, or GTM operations, ideally with in high-growth B2B SaaS companies.

• Proven ability to drive measurable performance improvements across multiple functions.

• Experience partnering with both go-to-market and technical teams.

• Hands-on experience building content, onboarding flows, or enablement systems (even at small scale)

• Comfortable working cross-functionally and collaborating with Sales, CS, Product, and Marketing teams

• Strong communication and stakeholder skills, you’re able to influence without formal authority

• Data-first mindset; experience setting and using KPIs and feedback loops to measure and improve impact

• Builder mentality, comfortable owning projects end-to-end, working through ambiguity, and iterating fast

Who Thrives Here

Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you:

• Care deeply about high-quality output and brand clarity.

• Are curious, adaptable, and energized by the fast-moving AI landscape.

• Take full ownership of your projects from concept to completion.

• Value a culture of openness, collaboration, and constant evolution.

Bonus Points: Experience in SaaS, AI-enabled systems, or open-source communities is a plus, but a "growth mindset" and curiosity matter most.

Life at Gravitee

At Gravitee, we invest in humans, not just roles.

You’ll get:

• Excellent medical coverage to keep your body and mind healthy

• Pension and 401k program options for all locations

• Stock option plan for employees

• 25 days holiday/vacation in addition to in-country national holidays

• 3 mental health days per year with an allowance toward a mood-boosting activity of your choice

• Birthday off to celebrate your day

• Learn and grow with our professional development allowance to be used to benefit your career

• Quarterly outings and an annual off-site in an exciting location!

• Hybrid culture with options to go in to an office in one of our hubs

• Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector

• A meaningful, progressive, global company culture that is as fun as it is hardworking

• Endless growth opportunities

At Gravitee, we believe diverse perspectives make better products and stronger teams.

At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.

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