Account Manager

Applied Intuition Inc.; Greater London; Hybrid; GBP 45,000 - GBP 65,000; Full time

Job summary

A prominent healthcare agency is seeking an Account Manager for a 12-month fixed-term contract in London. This pivotal role involves leading impactful campaigns for key pharmaceutical clients while managing trusted relationships and ensuring strategic growth. Candidates should have significant healthcare communications experience, excellent client leadership skills, and a commercial mindset. This position operates on a hybrid working model and offers a competitive benefits package.

Benefits

25 days annual leave

Enhanced parental leave policies

Robust pension scheme

Choice of Private Medical Cover

Employee Assistance Programme

1-2-1 Coaching

Comprehensive Learning & Development programme

Qualifications

• Extensive experience in a healthcare communications agency, especially with commercial pharma clients.
• Ability to manage campaigns that include creative, social media, digital, and influencer strategies.
• Strong understanding of market dynamics and account profitability.

Responsibilities

• Lead the delivery of impactful campaigns for key accounts in infant nutrition and dermatology.
• Manage trusted client relationships and identify growth opportunities.
• Drive account profitability through effective financial management.

Skills

Healthcare Communications Experience

Client Leadership

Strategic Recommendations

Multi-Channel Campaign Management

Team Leadership

Commercial Acumen

Job description

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations; and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team.

If you're eager to make a significant impact on a global scale within PMLive's #1 Creative Healthcare Agency of 2025 then apply today!

Job Title:Account Manager | Brand & Marketing Communications | Ogilvy Health UK (12m FTC)
Department:Brand & Marketing Communications (BMC)
Location:London (Hybrid Model)
Contract Type:12-month Fixed-Term Contract (FTC)
Working Hours:Full Time (5 days per week / 37.5 hours)

The Opportunity

We are looking for anAccount Manager to join us on a 12 month FTC. This pivotal role offers the opportunity to lead the delivery of diverse and cutting edge projects for leading clients. You will manage a stimulating portfolio, split 50/50 across Consumer Health (infant nutrition (focused on dermatology). These are stable, well-managed accounts with strong client relationships, providing an ideal environment for strategic growth and creative freedom.

This unique account mix means you’ll be at the forefront of patient activation and disease awareness campaigns, deploying innovative strategies across creative, social media, digital, and influencer channels. If you thrive in a multidisciplinary environment, excel at building strong client relationships, and are passionate about mentoring talent and driving business growth, we want to hear from you.

What you’ll be doing:

• Strategic Account Leadership:Take ownership of key accounts, guiding the delivery of impactful campaigns from conception to completion across our infant nutrition and dermatology brands.
• Client Partnership:Develop and implement strategic recommendations, providing expert counsel and challenging clients thoughtfully to elevate campaign effectiveness.
• Relationship Management:Cultivate and maintain strong, trusted client relationships, proactively identifying opportunities and ensuring seamless communication.
• Commercial Acumen:Drive account profitability through astute financial management, including accurate estimating, billing, and budgetary control.
• Team Development:Provide line management and mentorship to junior team members, fostering their professional growth and ensuring an efficient working environment.
• Business Development:Actively identify and pursue opportunities for existing account growth, and contribute to exciting new business pitches.
• Integrated Campaign Delivery:Collaborate seamlessly with internal teams (creative, digital, social, PR, medical education, strategy) to deliver campaigns.

What you’ll bring:

• Significant Healthcare Comms Experience:You'll bring extensive experience already gained as a Senior Account Executive or recently promoted Account Manager within a healthcare communications agency, with a strong focus on commercial pharma clients.
• Multi-Channel Proficiency:Ability to manage and deliver campaigns incorporating creative, social media, digital, and influencer strategies.
• Strategic & Commercial Acumen:A strong understanding of market dynamics, with the ability to develop strategic recommendations and manage account profitability.
• Exceptional Client Leadership:Outstanding relationship management skills, including anticipating client needs and confidently providing strategic counsel.
• Creative Understanding:A solid grasp of the creative process, with practical experience in evaluating creative outputs, providing insightful feedback, and translating client needs into compelling briefs.
• Project & Team Leadership:A proven track record of successfully leading complex projects from inception to completion, and experience in line management and mentoring.
• Business Growth Mindset:A proactive and innovative approach to identifying new business opportunities and driving account growth.
• Collaborative Spirit:Experience working effectively within multidisciplinary teams to deliver integrated, impactful campaigns.

Why Join Ogilvy Health?

At Ogilvy Health, you'll be part of a non-hierarchical, eclectic team united by a shared commitment to doing the best work of our lives (its one of our values!). Beyond client work, you'll have opportunities to engage with our vibrant culture and social teams, and contribute to our fantastic DEI initiatives, championing diversity across our agency and industry.

We offer a comprehensive and competitive benefits package, including:

• 25 days annual leave, with the option to purchase up to an extra 5 days per year, plus your birthday off and a paid volunteering day
• Generous enhanced parental leave policies
• A robust pension scheme (up to 17.5% total contributions after probation)
• Choice of Private Medical Cover (Bupa from day one), Dental cover, or a monthly £45 leisure allowance for your health & wellbeing
• A fantastic Employee Assistance Programme (Telus) offering support, advice, and specialist counselling
• Help at Hand: quick, free access to a remote GP, mental health support, physio, or a medical second opinion
• Free 1-2-1 Coaching through Thrive Partners for professional or personal growth
• A comprehensive Learning & Development programme to support your career trajectory

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

Voluntary Equal Opportunities Questions (UK)

At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity, and inclusion. We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.

In order to help us achieve this and hold ourselves accountable for progress and monitor our efforts, we invite you to answer the following questions. You are not required to answer any of them, as they are entirely voluntary. They will also not be viewable to those interviewing you as part of your application or candidate profile. If you choose to answer, please know that all data is stored separately, used in aggregate for reporting purposes and handled as per GDPR regulations.