Assistant Manager

Pasta Evangelists Ltd; Manchester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A popular food company is seeking an Assistant Manager at Manchester Airport to oversee daily operations and ensure exceptional customer service. Responsibilities include managing staff, coordinating with airport authorities, and maintaining standards across the site. The ideal candidate will have supervisory experience in the food and beverage sector, strong leadership skills, and the ability to handle a dynamic environment. The role offers competitive salary and various perks.

Benefits

Competitive salary

Duty free discounts

Free products

Referral bonus scheme

Cycle to work scheme

28 days paid annual leave

Qualifications

• Previous experience in food and beverage supervisory or managerial role.
• Able to undergo a criminal record check.
• Strong leadership and motivation skills.

Responsibilities

• Oversee daily operations, including inventory management.
• Coordinate with airport authorities on logistical issues.
• Implement strategies for operational efficiency.

Skills

Supervisory experience

Customer service

Leadership qualities

Organizational skills

Ability to multitask

Resourceful problem-solving

Job description

Assistant Manager (Manchester Airport)

Department: Concessions

Employment Type: Full Time

Location: Manchester Airport

Reporting To: Store Manager

Description: The Assistant Manager will support the Store Manager to ensure the smooth and efficient operation of the site located within the airport. This includes overseeing daily activities, managing staff, maintaining high standards of customer service, and maximising sales and profitability. The Assistant Manager plays a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment.

What you'll do at Pasta Evangelists:

• Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.
• Coordinate with airport authorities and management to address any logistical issues or concerns that may arise.
• Implement strategies to optimise efficiency and productivity, such as streamlining workflows and improving processes.
• Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures.
• Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards.
• Provide ongoing coaching and support to team members, fostering a positive and collaborative work environment.
• Lead by example in delivering exceptional customer service, resolving any customer complaints or issues promptly and effectively.
• Monitor customer feedback and implement improvements to enhance the overall experience.
• Ensure that the store maintains a clean, organised, and welcoming environment for customers at all times.
• Manage inventory levels रिलाइन costs to maximise profitability while minimising waste.
• Maintain a good planning in regards to airside passes.
• Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/ discrepancies.

Who you are:

• Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast‑paced airport environment.
• Able to undertake a criminal record check.
• Passionate about delivering exceptional customer service and creating memorable experiences for customers.
• Strong leadership qualities and can effectively motivate and manage a diverse team.
• Excellent organisational skills and can multitask effectively in a dynamic and fast‑paced environment.
• Proactive and resourceful in addressing challenges and finding solutions to operational issues.
• You thrive in a collaborative team environment and can work effectively with cross‑functional teams and stakeholders.
• Flexibility in hours, airport shifts can start at 3am.
• Flexible and adaptable to changing priorities and business needs, with the ability to remain calm under pressure.
• … A pasta lover!

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-movingAsimismo team's
• Duty free discounts excluding alcohol and cigarettes
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• 28 days of paid annual leave (bank holidays inclusive)