Campaign Consultant

RAC; Bristol; Hybrid; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading automotive services provider in the UK seeks a detail-oriented Campaign Consultant for a hybrid role. You will enhance customer engagement and ensure effective campaign execution. Candidates should have experience with marketing automation systems and strong analytical skills. The position offers competitive benefits including a salary sacrifice scheme, annual leave, and flexible work arrangements. Join a company with a strong reputation and a commitment to employee growth.

Benefits

Competitive salary

Salary sacrifice scheme

25 days annual leave

Pension scheme

24/7 confidential support service

Employee discount portal

Qualifications

• Experience of using marketing automation systems like Adobe Campaign, Braze, or Bloomreach.
• Knowledge of data selection and manipulation tools.
• Excellent analytical and problem-solving skills.

Responsibilities

• Enhance customer engagement through targeted customer workflows.
• Ensure campaigns are developed for effectiveness measurement.
• Apply measurable test plans and deploy propensity models.

Skills

Marketing automation systems experience

Consumer database knowledge

Analytical skills

Organisation skills

Communication skills

Proficiency in MS Excel

SQL knowledge

Job description

About The Role

RAC are looking for adetail-orientated Campaign Consultantto join our Campaigns team on a permanent basis.

As a Campaign Consultant you will work across acquisition, Service Maintenance and Repair (SMR), and insurance, helping grow the value of our RAC customer base. You’ll support the development and execution of targeted customer journeys across multiple channels including email, SMS, push notifications, outbound calling, and direct mail, ensuring campaigns are error-free, compliant, and optimised for performance.

Working closely with relevant teams, you will translate business requirements into actionable campaign briefs, apply data-driven targeting strategies, and improve campaign performance.

This is a hybridb> role, working 2 days a week from our Bradley Stoke office and 3 days a week at home.

We offer more than a job. We offer a career with purpose.

As a Campaign Consultant at RAC, you’ll get benefits that go the extra mile

• Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme - a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver.
• Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
• Time Off That Matters – enjoy 25 days annual lave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
• Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
• Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
• Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

What you’ll do

• Enhance Customer Engagement: Develop, implement, and optimise targeted and sequenced customer workflows to maximise customer value.
• Campaign Execution Ensure campaigns are developed to enable campaign effectiveness measurement and free of error.
• Data-Driven Marketing: Apply measurable test plans and deploy propensity models within campaign activity.
• Collaboration: Work closely with the wider Marketing teams to gather campaign requirements, implement contact strategies, and refine targeting.
• Performance Analysis: Conduct post-campaign analysis, sharing insights and recommendations to drive continuous improvement.
• Efficiency & Automation: Streamline workflows, automate processes where possible, and maintain high standards in campaign delivery.
• Stakeholder Management: Work alongside colleagues in our SMR division and effectively manage internal relationships.

What you’ll need

• Experience of using marketing automation systems (e.g Adobe Campaign/Braze/Bloomreach)
• Knowledge of consumer databases, data selection, and data manipulation tools.
• Excellent analytical and problem‑solving skills with a high attention to detail.
• Strong organisation and planning skills in a fast‑paced environment.
• Ability to explain complex solutions clearly to non‑technical teams.
• Proficiency in MS Excel & PowerPoint
• Knowledge and experiencing using SQL

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Ready to make a difference? Your next career move starts here.