Plant & Tool Hire Coordinator — Drive Sales & Service

GAP Group; Elgin; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A leading equipment hire provider in the UK is looking for an enthusiastic Hire & Sales Coordinator to join its dynamic team in Elgin, Scotland. You will manage hire requests, coordinate logistics, and resolve customer queries in a busy depot environment. The ideal candidate has experience in a fast-paced setting and excellent customer service skills. This role offers significant career development and a supportive work culture with various employee benefits.

Benefits

Generous holidays

Life Assurance

Health & Wellness Support

Career growth and development

Qualifications

• Proven experience in a high-volume hire desk or similar fast-paced environment.
• Strong communication and organisational skills with great attention to detail.
• Experience in the plant & tool hire industry is a bonus.

Responsibilities

• Manage incoming and outgoing hires per day across various plant and tool equipment.
• Process hire desk administration and handle customer and supplier queries.
• Ensure stock levels meet demand and identify opportunities to maximise sales.
• Coordinate with drivers and fitters for timely deliveries and collections.
• Resolve customer complaints and supplier issues professionally and efficiently.

Skills

Customer service skills

Communication skills

Organisational skills

IT skills (Outlook, Excel)

Job description

A leading equipment hire provider in the UK is looking for an enthusiastic Hire & Sales Coordinator to join its dynamic team in Elgin, Scotland. You will manage hire requests, coordinate logistics, and resolve customer queries in a busy depot environment. The ideal candidate has experience in a fast-paced setting and excellent customer service skills. This role offers significant career development and a supportive work culture with various employee benefits.