Senior Product Designer (AI Experiences)

The Design Project; Remote; GBP 70,000 - GBP 95,000; Full time

Job summary

A leading design consultancy is seeking a Senior Product Designer focusing on AI experiences. The ideal candidate will lead the design of AI-powered products and ensure high-quality user experiences across various platforms. Applicants should have over 5 years of experience in product design, including work on conversational interfaces. This position is remote-friendly and offers a competitive salary range of £70,000 – £95,000 per year, along with comprehensive benefits and a flexible work environment.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive health insurance

Professional development opportunities

Qualifications

• 5+ years of experience in designing complex B2B digital products.
• 2-3+ years designing AI-powered, conversational, or multimodal experiences.
• Strong portfolio demonstrating experience and understanding of design principles.

Responsibilities

• Lead the design of AI-powered products focusing on conversational experiences.
• Shape workflows and interactions through systems thinking.
• Collaborate with cross-functional teams to ensure high-quality experiences.

Skills

Systems Thinking

Product Design Mastery

UI/UX Foundations

AI Experience Design

Prototyping Proficiency

Cross-Functional Collaboration

Data-Informed Design

Responsible AI & Inclusivity

Tools

Figma

Slack

Zoom

Confluence

Jira

UserTesting

Google Analytics

Tableau

Job description

Overview

Job Title: Senior Product Designer (AI Experiences) – SmartRecruiters Inc

Location: United Kingdom (Remote) • Job Type: Full-time

Category: Product Design / User Experience • Experience Level: 5-10 Years • Date Posted: 2026-01-22

Primary Responsibilities

• Lead the end-to-end design of AI-powered products, with a focus on conversational, generative, and multi-agent experiences.
• Shape intuitive, scalable, and trustworthy intelligent workflows and agent-to-agent interactions through systems thinking.
• Own the complete user experience design lifecycle from discovery and concept to prototyping, validation, and iteration.
• Champion inclusive, responsible, and human-centered AI design principles ensuring accessibility and trust across user touchpoints.
• Conduct discovery initiatives for AI-driven experiences using systems thinking, orchestration modeling, behavioral logic, and multi-agent flow exploration.
• Design, prototype, and validate AI experiences, adhering to UX best practices, design system standards, and end-to-end ownership from concept through validation.
• Define agent behaviors (intent interpretation, decision-making, escalation, hand-offs, transitions) with comprehensive guides, guardrails, and routing rules.
• Design sophisticated conversational systems (dialogue patterns, error recovery, multi-turn flows) aligning with deterministic workflows.
• Develop evaluation frameworks by analyzing conversation logs, sentiment, and behavioral data to drive continuous improvement.
• Design cross-channel experiences with consistent language, behavior, and intent across platforms (e.g., Microsoft Teams, Slack, SMS, WhatsApp, partner ecosystems).
• Create enablement materials (playbooks, pattern docs) and facilitate workshops to empower other teams to design and integrate agents into the platform.
• Collaborate with Product Designers, PMs, Engineers (ML/Backend), Data Analysts, and others to define use cases, refine prompts, analyze data, and ensure high-quality experiences.

Skills & Qualifications

Education: No specific degree required; a strong portfolio demonstrating relevant experience and understanding of design principles is essential.

Experience: 5+ years designing complex B2B digital products; 2-3+ years designing AI-powered, conversational, agentic, or multimodal experiences.

Required Skills:

• Systems Thinking: Holistic thinking across UI, conversational, and orchestration layers for complex AI systems.
• Product Design Mastery: End-to-end UX ownership from concept to launch and iteration.
• UI/UX Foundations: Interaction design, information architecture, usability, user-centered design.
• AI Experience Design: Design of AI-powered products including conversational interfaces and agent-to-agent interactions.
• Prototyping Proficiency: Figma expertise and modern prototyping workflows; familiarity with no-code or AI prototyping tools.
• Cross-Functional Collaboration: Effective collaboration with PMs, Engineers (ML/Backend), Data Scientists, and other Designers.
• Data-Informed Design: Analyzing qualitative and quantitative data to inform decisions and measure impact.
• Responsible AI & Inclusivity: Knowledge of Responsible AI principles, accessible design, and WCAG.

Preferred Skills:

• Experience designing and validating complex AI systems with agents or advanced automation.
• Knowledge of prompt engineering and LLM capabilities.
• Cross-channel experience design (web, mobile, messaging).
• Familiarity with A/B testing and user research methodologies for AI products.

Process & Tools

• Primary Tools: Figma (advanced components, auto-layout, collaboration); modern prototyping tools; AI/no-code prototyping tooling.
• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Confluence, Jira.
• Research & Testing: User interviews, usability testing, and surveys (e.g., UserTesting, Maze, Hotjar).

• Analytics & Reporting: Amplitude, Mixpanel, Google Analytics; data visualization tools (Tableau, Looker); analyze conversation logs and behavioral data.

• CRM & Automation: Understanding of user journeys within CRM contexts and workflow automation concepts for AI agents.

Working Environment & Schedule

Office Type: Remote-friendly; distributed, potentially hybrid or remote-first; primarily United Kingdom remote location.

Working Hours: Typical 40 hours per week with flexibility for remote collaboration and time zones.

Compensation & Benefits

Salary Range: £70,000 – £95,000 per annum (typical for Senior Product Designers in UK tech with AI specialization).

• Competitive salary; performance-based bonuses or stock options.
• Comprehensive health insurance; PTO including vacation, sick leave, public holidays.
• Remote work stipend for home office setup; retirement savings plan; employee assistance programs.
• Company-sponsored events and team-building; opportunities for professional development.

Company & Culture

• Industry: SaaS HR tech and recruiting software with strong AI integration.
• Size: Global, SAP-backed; remote-enabled workforce.
• Focus: AI experiences within recruiting and HR tech; cross-functional, data-driven culture.

Interview Process (high level)

• Portfolio presentation with design challenge and case studies.
• Cross-functional interviews (PMs, Engineers); senior leadership review.
• Discussion of AI trust, transparency, and inclusion; systems thinking demonstration.

Important Notice: This refined description consolidates content from the original. Verify details with the hiring organization before applying.