People Coordinator

Impact Food Group; Woking; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading school catering company in the UK is seeking a People Services Coordinator to support HR operations and enhance employee experience. In this role, you will be the first contact for employees and managers, providing accurate support on HR matters and maintaining compliance with UK law. Ideal candidates have experience in HR, strong organisational skills, and a passion for delivering excellent service. Join a team committed to transforming lives through quality food and creating a positive workplace culture.

Qualifications

• Experience in a fast-paced HR or administrative role.
• Strong organisational skills and attention to detail.
• Comfortable using HR systems and handling sensitive information.

Responsibilities

• Provide friendly and accurate support for employee enquiries.
• Maintain and update HR systems and records.
• Advise on maternity, paternity, and adoption leave processes.

Skills

Experience in HR or administrative role

Strong organisational skills

Confident communicator

Attention to detail

Passion for people

Education

CIPD Level 3 qualification (or willingness to pursue)

Job description

People Services Coordinator

Impact Food Group

At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.

Through our industry-leading brands — Innovate, Hutchison, Cucina, and Chapter One — we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year.

We’re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience.

Guided by our values, integrity, bold, impactful, humble, and community; you will help us shape a workplace and culture we can all be proud of.

What you’ll be doing

As a People Services Coordinator, you’ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You’ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases.

Key Responsibilities

• Responding to general employee enquiries via phone and email, providing helpful and accurate information.
• Directing manager queries to the right person or team within the People function.
• Maintaining and updating our HR systems and records with precision and care.
• Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity.
• Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes.
• Assisting with onboarding processes for new starters and employees transferring via TUPE.
• Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported.

More about you

• Experience in an HR or administrative role, ideally in a fast-paced environment.
• A passion for people and a commitment to delivering excellent service.
• Strong organisational skills and attention to detail.
• Confident communicator with a friendly and professional approach.
• Comfortable using HR systems and handling sensitive information.
• Eager to learn and grow—ideally studying towards a CIPD Level 3 qualification or keen to start.
• Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team.

If you’re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.