Bank Principal Pharmacist, Outpatient Services

Epsom Sthelier; Carshalton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An NHS Trust is seeking a Pharmacy Technician to manage out-patient dispensing services and oversee clinical trials. The ideal candidate will hold a Level 3 Pharmacy Technician qualification and have post-qualification hospital experience. Responsibilities include ensuring efficient service delivery and supervising staff. This role offers full-time hours and the organization values professional development and patient care.

Benefits

Staff benefits

Dedicated training schemes

Access to high cost area supplement

Qualifications

• Post qualification hospital experience required.
• Experience in supervision of staff is essential.
• Ability to work independently and as part of a team.

Responsibilities

• Manage Trust out-patient dispensing services.
• Ensure timely and efficient delivery of services.
• Oversee pharmacy management of clinical trials.

Skills

Good interpersonal skills

Problem solving skills

Ability to motivate a team

Accurate numeracy

Education

BTEC / NVQ Level 3 Certified Pharmacy Technician

Accredited Checking Pharmacy Technician (ACPT) Certificate

Tools

CMM pharmacy computer system

Job description

Overview

NHS AfC: Band 8a Main area Pharmacy Grade NHS AfC: Band 8a Contract Bank Hours Full time - 29.8 hours per week (Bank) Job ref 343-7478780- AHP-DNM Site St Helier Hospital Town Carshalton Salary £34.10 - £54.56 Band 8a basic rate is above Salary period Hourly Closing 31/12/2025 23:59.

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19. At Epsom and St Helier Hospitals, we value respect and support our shared behaviours of kindness, professionalism, positivity and teamwork to provide great patient care and make ESTH a great place to work.

Job overview

To participate in and develop out dispensing services Trustwide, to meet the needs of the users of the service and the required standards of professional and legislative practice. To provide the professional support and management of the pharmacy out patient team. To oversee the pharmacy management of all clinical trials Trustwide.

Main duties of the job

• To participate in, manage and develop all Trust out-patient dispensing services in line with the pharmacy and Trust strategy.
• To ensure timely and efficient delivery of out-patient services responding to changes in national, local or Trust strategic direction or operational challenges.
• To direct and control the work of staff accountable and ensure that this work is carried out safely and efficiently and respond promptly and appropriately to any new guidance.
• To work on both Trust sites and align pharmacy out patient service.
• To liaise with clinics and prescribers to improve the service provided to, and the experience of, our patients by proactively discussing issues that are having a negative impact on our service. This may include, but is not limited to, discussion with prescribers about poor prescribing practice or giving patients unrealistic expectations on when their prescription will be ready.
• To oversee the Trust home delivery and patient counselling service.
• In conjunction with the Deputy Chief Pharmacist, Operational and Patient Services (DCP), develop, implement and evaluate methods for monitoring the quality of the pharmaceutical services provided, acting on results of financial, service and clinical audits as required.
• To produce regular reports for Pharmacy Senior Team meetings and senior pharmacy management team on key performance indicators and supply data for benchmarking purposes.
• To contribute to the development and implementation of strategies, policies and procedures for the Trusts Pharmacy patient services leading to improvements in service provision and development with particular emphasis on the service to out-patients ensuring all standard operating procedures for out-patient services are regularly reviewed and up to date.

For more information

Please read the attached Job Description.

Working for our organisation

• At Epsom and St Helier Hospitals, we value respect and share behaviours of kindness, professionalism, positivity and teamwork to provide great patient care.
• OUR MISSION: 'TO PUT THE PATIENT FIRST BY DELIVERING GREAT CARE TO EVERY PATIENT, EVERY DAY'
• Our hospitals offer staff benefits and dedicated training schemes to support career development and patient care.
• We offer benefits and are the only hospitals in Surrey to offer staff the London high cost area supplement. Locations are accessible from both city and countryside areas.

Detailed job description and main responsibilities

Work within agreed Trust and departmental policies and procedures and in line with accepted standards of practice. Work in other areas and on other sites in the Trust to cover for service needs. Undertake such other duties as may be required from time to time, as are consistent with the responsibilities of the grade. Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity. Comply with the Code of Ethics of the Royal Pharmaceutical Society. Treat patients and customers with dignity and courtesy. Ensure that medicines do not fall into unauthorised hands. Responsibility for health, safety and welfare for self and others in compliance with Health and Safety regulations, including COSHH. Promote Equal Opportunities and comply with legislation and Trust policies. Attend necessary training courses and meetings for the post.

Person specification

General

• BTEC / NVQ Level 3 Certified Pharmacy Technician. Accredited Checking Pharmacy Technician (ACPT) Certificate.
• Post qualification hospital experience. Experience in supervision of staff. Computer literate for dispensing and stock keeping purposes. Staff training. Patient/carer counselling Multidisciplinary team work.
• Good interpersonal and communication skills (verbal and written). Ability to meet objectives and targets. Ability to motivate self and others. Ability to organise own workload and that of others. Good time management. Ability to work under pressure and prioritise. Problem solving skills. Accurate numeracy and attention to detail. Competent in all areas of dispensing practice. Ability to identify and solve problems. Proven organisational skills. Customer care. Ability to work independently and as part of a team.

• Experience with the CMM pharmacy computer system. Knowledge and experience of appraisal. Knowledge of NVQ process, dispensing/supply of clinical trials and GCP. Understanding of and participation in data collection for KPIs and audit.
• Ability to lead a team. Demonstrates initiative. Good IT skills. Assertiveness. Ability to manage change. Calm, patient, friendly.

Experience

• Experience of managing complex projects.
• Significant post-registration hospital pharmacy experience at a senior level.

Our mission: to put the patient first by delivering great care to every patient, every day. There has never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.

We offer staff benefits and dedicated training schemes to help develop your career and support patient care.

FURTHER INFORMATION (linked content not reproduced).