Retail Assistant

Parkdean Resorts UK Limited; Heysham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading holiday park organization is seeking a Retail Assistant to join their retail team in Heysham. The ideal candidate will possess a friendly demeanor and a positive attitude to provide excellent service to customers. In this role, you'll greet customers, suggest additional products, keep shelves stocked, and handle transactions efficiently. With opportunities for growth, this position offers a vibrant work environment filled with positive holiday vibes and team spirit.

Benefits

50% discount on holidays

30% team member discount

24/7 Employee Assistance Programme

Discounts on meal kits and local gyms

Qualifications

• A willingness to learn new skills.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Greet every customer with a friendly smile.
• Spot opportunities to suggest additional products.
• Keep the shelves stocked and ready.
• Handle customer concerns with care.
• Run the till smoothly.

Skills

Customer service skills

Positive attitude

Team spirit

Job description

Job Description

Posted Monday 2 February 2026 at 01:00

Join our retail team as a Retail Assistant for a career with more fun!

No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.

Forget the desk bound 9 to 5 and enjoy the buzzing holiday park industry that has fantastic opportunities for growth, a work setting vibrating with positive holiday vibes and a close-knit team where you’ll feel like you belong.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

What you will be doing...

• Greet every customer with a friendly smile and a positive attitude, ensuring they receive top-notch service every time.
• Spot opportunities to suggest additional products, helping customers find what they need while boosting sales.
• Keep the shelves stocked and ready, ensuring popular items are always available.
• Handle any customer concerns with care, following company guidelines to turn any issue into a positive experience.
• Run the till smoothly, ensuring prices are correct, all sales are processed efficiently, and refunds are handled with ease, following company procedures.

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at [e-mail].