Fleet & Claims Administrator: Proactive Operations Support

M J Quinn; Knowsley; On-site; GBP 26,000; Full time

Job summary

A leading logistics firm in Knowsley is seeking a passionate Fleet & Claims Administrator. In this role, you will maintain vehicle records, assist in compliance processes, and manage insurance claims. The ideal candidate has experience in administration, strong IT skills, and excellent attention to detail. The position offers a full-time schedule from 08:00 to 16:00, Monday to Friday, providing a fantastic opportunity for professional growth in fleet operations.

Responsibilities

• Maintaining accurate vehicle records across digital and paper systems.
• Supporting day‑to‑day administrative tasks within the Fleet department.
• Managing the shared Fleet inbox and handling telephone enquiries professionally.
• Ensuring timely data entry and updates within the CRM system.
• Managing vehicle allocations, movements, and returns.
• Raising and processing purchase orders for fleet‑related costs.
• Administering fines and charges.
• Liaising with suppliers to arrange vehicle servicing, repairs, and maintenance.
• Coordinating with office and field staff on fleet queries.
• Processing Notices of Intended Prosecution (NIPs).
• Assisting with insurance claims and documentation.
• Managing fuel cards and monitoring usage.
• Administering motor insurance and renewals.

Skills

Previous administrative experience

Strong record-keeping skills

Good working knowledge of Microsoft Office

Confident communicator via phone and email

Experience using CRM systems

Understanding of basic fleet administration

Attention to detail

Strong written and verbal communication skills

Ability to learn new systems quickly

Tools

CRM systems

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

A leading logistics firm in Knowsley is seeking a passionate Fleet & Claims Administrator. In this role, you will maintain vehicle records, assist in compliance processes, and manage insurance claims. The ideal candidate has experience in administration, strong IT skills, and excellent attention to detail. The position offers a full-time schedule from 08:00 to 16:00, Monday to Friday, providing a fantastic opportunity for professional growth in fleet operations.