Warehouse Operative

Genuine Parts Company; Exeter; On-site; GBP 22,000 - GBP 25,000; Full time

Job summary

A leading automotive parts distributor is seeking a Returns & Warehouse Operative in Exeter. This role requires an individual who is dynamic, hardworking, and can pay great attention to detail while maintaining efficiency. The successful candidate will handle customer returns, assist with warehouse processes, and maintain health & safety measures. The position offers benefits such as 28 days annual leave, staff discounts, and a company pension. Reliable commuting to the warehouse is essential.

Benefits

28 days annual leave (inc Bank Holidays)

20% staff discount

Company pension scheme

Free onsite parking

Cycle to Work Scheme

Wellness programme

Qualifications

• Dynamic and hardworking individual with great attention to detail.
• Ideally has previous warehouse experience, but qualities are valued more.
• Confident and self-motivated, able to work in a team.

Responsibilities

• Processing customer returns efficiently.
• Supporting warehouse goods out processes.
• Reporting return issues and contacting customers when necessary.
• Assisting with warranty processes.
• Maintaining a tidy warehouse environment.

Skills

Attention to detail

Computer literate

Team player

Strong work ethic

Ability to work under pressure

Job description

Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in France, the U.K., Ireland, Germany, the Netherlands, Belgium, Spain, Portugal, Poland, Hungary and Romania. The company is a wholly-owned subsidiary of Genuine Parts Company (GPC), the largest global automotive replacement parts distributor with activities in North America, Europe, and Australasia. AAG’s network serves thousands of customers across Europe supported by a logistics infrastructure of 75 Distribution Centres, approximately 2,550 Stores and thousands of vehicle repairers, body shops and auto-centres. AAG has a revenue of 3.4 billion euros with over 17,000 employees. Learn more at www.allianceautomotivegroup.eu

Due to strong performance in recent years and high growth expected for the year ahead and beyond, we are looking for a Returns & Warehouse Operative to join our team in Marsh Barton, Exeter. This role is for Parts In Motion, a proud member of the Alliance Automotive Group.

This is a warehouse role, so please ensure that you can reliably commute to: Unit 3 Filmer Way, Marsh Barton, Exeter EX2 8YX.

Working hours are Monday-Friday 8.30am to 5.30pm

WHO ARE WE LOOKING FOR?

You must be dynamic, hardworking and naturally self-motivated with great attention to detail, even when working at a fast pace. You must be computer literate and confident with learning and using different computer systems. At Parts in Motion, teamwork is crucial and so being an honest, upfront and flexible team player is vitally important to ensure efficiency day to day. As individuals we want our team to be ambitious, self-driven and resilient. We are looking for a confident individual who can think on their feet but also not afraid to ask questions and get involved in team discussions.

The successful candidate will have ideally worked in a warehouse environment previously, although this is not crucial if the above characteristics are met. Most specifically, being a determined individual with a strong work ethic and great attention to detail whilst working under pressure.

WHAT WILL YOU BE DOING?

• Processing customer returns
• Supporting with our warehouse goods out processes
• Working within our systems to ensure return cases are dealt with within 48 hours of the return being received
• Reporting return issues within our systems and contacting customers where necessary if there is an issue with the returned item
• Assisting with the warranty process (including booking, reviewing and chasing warranties).
• Providing support to the Customer Service team with customer aftercare services when required
• Maintaining close successful working relationships with distribution partners
• General warehouse duties (making sure everything is neat and tidy to ensure efficiency within the warehouse).
• Adhering to health & safety measures within the warehouse
• Working with suppliers and couriers for both orders placed and items that have been returned

SO, WHAT’S IT LIKE WORKING WITH US?

Well, 92% of our team believe that someone at work cares about their wellbeing, with 96% feeling they have been able to learn something new and do what they do best. However, we want to reach 100% of our team and reward them for their hard work, so we are constantly looking at new ways to give back and acknowledge the efforts made each day, please see some of the ways we currently give back to our team:

• Good transport links, we are served by the Green and B bus routes and are a 15 minute walk from the new Marsh Barton railway station
• 28 days annual leave (inc Bank Holidays)
• 20% staff discount available across our full range of products
• Full access to our rewards hub, including exclusive discounts and rewards programme
• Free onsite parking available 5-days a week
• Secure bike storage for any cyclists among you
• Company pension scheme

Benefits

• Work uniform allowance
• Eyecare Policy
• Company pension
• AAG Academy - Offering you life long learning.
• Refer a Friend - Earn up to £200 for each referral (Subject to T&C).
• Employee discount & AAG Benefits
• Free On-site parking
• Cycle to Work Scheme
• Wellness programme

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