Solutions Engineer

GoCardless; Greater London; Hybrid; GBP 50,000 - GBP 76,000; Full time

Job summary

A global bank payment company is looking for a technical lead to join their Solutions Engineering team. This role requires fluency in Spanish and English, focusing on supporting strategic partnerships and integrations. Responsibilities include leading technical discussions, crafting product demos, and providing technical oversight on business opportunities. The ideal candidate is a problem solver with strong communication skills, knowledge of APIs, and experience working with external teams. This position offers a salary range of £50,400 to £75,600 plus 30% OTE.

Benefits

Dedicated medical support

Work from anywhere for up to 90 days

Hybrid working model

Equity for all employees

Parental leave options

Annual holiday leave plus additional wellness days

Qualifications

• Fluent in Spanish and English.
• Experience in working with external development teams.
• Strong understanding of APIs and integrations.

Responsibilities

• Lead technical engagements with merchants and partners.
• Support partnership integrations and upgrades.
• Present product demos and technical solutions.

Skills

Technical problem solving

Consultative approach

API tools knowledge

Programming skills

Interpersonal communication

Tools

Postman

Debugging/logging tools

Automation tools

Job description

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

You will be joining our Solutions Engineering team and will be the primary technical lead in our engagements with our prospective and existing merchants and partners across the UK and Spain. You will help qualify, shape, close and support business by providing technical input and oversight on our most exciting opportunities whilst working alongside our Sales & Partnership teams.

You must be fluent in Spanish and English to apply for this role.

Your day to day will focus on:

• Working with our Partner team on strategic new partnerships and integrations as well as existing integrations and upgrades
• Working on scaling our partner processes such as integration reviews, documentation and demos
• Working with our sales team on new and existing opportunities
• Presenting and crafting demos showcasing our product
• Performing technical discovery and architecting solution designs for prospects
• Be an expert on our product, establishing best practices and enabling others across the business to build a better understanding

What excites you

• You are a problem solver at heart
• You are consultative and love to get stuck into the detail
• Helping partners accelerate their growth and build innovative experiences
• Scaling processes and documentation to make our merchant’s and partner’s lives easier
• Comfortable with thinking outside the box when it comes to use cases

What excites us

• Experience working with external development teams to create integrations
• Programming skills in at least one common programming language
• Ability to work with API tools such as Postman and debugging/logging tools
• A strong understanding of APIs and having built integrations with PSPs & SaaS tools
• Ability to articulate complex technical solutions to non-technical persons
• Experience with automation tools and iPaaS

Salary Range: £50,400 to £75,600 + 30% OTE

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days.

Life at GoCardless

We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women
• 23% identify as Black, Asian, Mixed, or Other
• 10% identify as LGBTQIA+
• 9% identify as neurodiverse
• 2% identify as disabled

Check our sustainability action plan and the latest D&I Report for more information.

Sustainability at GoCardless

We’re committed to reducing ourenvironmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we’re working towards a climate-positive future. Check out our sustainability action plan here.