Fleet Coordinator

Europcar España; Cambridge; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading mobility service provider in the UK is looking for a Fleet Coordinator in Cambridge. The role involves working with delivery and collection teams, ensuring high-quality rental administration, and interacting with customers. Candidates must have a clean driving license with at least four years of driving experience, strong communication skills, and the ability to work under pressure. Benefits include competitive salary, enhanced holiday entitlement, and career progression opportunities.

Benefits

Competitive Basic Salary

Starting on 6 weeks holiday

Enhanced Maternity and Adoption Leave

Pension and life insurance scheme

Discounted car hire rates

Discounted hotel rates after 12 months

Cycle2Work

Free annual eye tests

Confidential legal support service

Career progression and development

Qualifications

• A minimum of 4 years driving experience is required.
• Ability to communicate clearly, verbally and in writing.
• Enthusiastic and professional appearance.

Responsibilities

• Provide a high quality rental administration service.
• Assist with the completion of all rental documents.
• Handle telephone enquiries professionally.

Skills

Full, valid clean driving licence

Ability to work as part of a small team

Clear verbal and written communication

Positive attitude

Effective time management

Attention to detail

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.**Europcar Mobility Group**At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.## **Job Description****Europcar is looking for a Fleet Coordinator.**You’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.**What we can offer you:*** Competitive Basic Salary* Starting on 6 weeks holiday (including bank holidays), increasing with length of service* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension and a life insurance scheme* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\** Discounted hotel rates through the Accor Group after 12 months service\** Cycle2Work\** Free annual eye tests* Confidential legal and support service through BUPA* Career progression and development*\*forms part of current non contractual benefit offering***Main duties:*** Provide a high quality rental administration service to meet station needs.* Assist and the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.* Responsibility, vehicles, premises and customer safety.**Key skills and attributes required:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a small team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Enthusiastic, can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.* Flexibility to working hours in line with business needs.If you believe you have what it takes to become a successful Fleet Coordinator within Europcar, then please apply today!*Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.*We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that refl ects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.**Europcar Mobility Group** is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: