Veterinary Receptionist

Kernow Vet Group; Clitheroe; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A veterinary practice in Clitheroe is seeking a friendly and approachable Veterinary Receptionist for a part-time permanent position (24 hours/week). The ideal candidate will provide excellent customer service, manage inquiries, and assist with office operations. Strong communication skills, attention to detail, and multitasking abilities are essential. Enjoy benefits like additional annual leave for birthdays and a cycle to work scheme. Join a welcoming team dedicated to outstanding patient care in a scenic location.

Benefits

6.6 Weeks annual leave

Additional leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Previous experience in a customer service role is preferred.
• Ability to handle phone and email inquiries effectively.
• Experience in a veterinary or healthcare environment is a plus.

Responsibilities

• Act as the first point of contact for clients and visitors.
• Manage phone and email enquiries.
• Support daily office operations.

Skills

Strong communication skills

Attention to detail

Ability to multitask

Job description

Mearley Veterinary Group, Clitheroe, North West

Here at Mearley Veterinary Group, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team on a part‑time permanent basis.

As the first point of contact for clients and visitors, you will play a key role in delivering excellent customer service, managing phone and email enquiries, and supporting daily office operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a busy environment. The practice sits within a great location, accessible by all forms of public transport, with a friendly and welcoming team awaiting you.

Shifts

• 1-6PM
• OFF
• 2-7PM
• 8-1PM
• 1-6PM
• OFF
• 9-1PM

This is a part‑time permanent role working 24 hours per week.

About Us

Mearley Vets is a thriving small animal practice with a small amount of Equine client base dedicated to delivering outstanding patient care and ensuring a seamless client experience. Over 3 sites, we have a small but dedicated team of 6 vets, 5 nurses, 2 veterinary care assistants and 8 front‑of‑house staff.

Located in the beautiful Lancashire countryside, Clitheroe offers stunning countryside views, great local amenities, and is near vibrant towns like Skipton and Manchester. It’s the perfect place for nature lovers, with plenty of walking trails and scenic areas to explore.

Benefits

• 6.6Weeks annual leaveFTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family‑friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non‑accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Mearley Veterinary Group, Clitheroe

Holden Street, Clitheroe, BB7 1LU, United Kingdom