Watersports Operations Lead — Guest Experience

Center Parcs group; Warminster; On-site; GBP 80,000 - GBP 100,000; Part time

Job summary

A leading leisure organization in Warminster seeks a Watersports Team Leader to ensure safe and high-quality guest experiences. Responsibilities include managing watersports facilities, developing a team, and maintaining high standards of guest care. Candidates must demonstrate strong interpersonal skills, supervisory experience, and a friendly demeanor towards both guests and colleagues. The position offers a competitive hourly wage and unique benefits, including discounts and career development opportunities.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurants and retail

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Qualifications

• Friendly, genuine, and warm towards guests and colleagues.
• Computer literate; knowledge of activity booking systems.
• Supervisory experience in managing team activities.

Responsibilities

• Assist in delivering a safe and quality operation for watersports.
• Maintain high standards of guest care.
• Motivate and develop team members.

Skills

Ability to perform well and make decisions under pressure

Ability to communicate confidently

Sociably confident with good interpersonal skills

Supervisory experience

Previous experience in leisure/customer service

Friendly and warm towards guests and colleagues

Education

Emergency First Aid at Work

Powerboat Level 2 qualification

Tools

Activity booking systems

Stock ordering systems

Job description

A leading leisure organization in Warminster seeks a Watersports Team Leader to ensure safe and high-quality guest experiences. Responsibilities include managing watersports facilities, developing a team, and maintaining high standards of guest care. Candidates must demonstrate strong interpersonal skills, supervisory experience, and a friendly demeanor towards both guests and colleagues. The position offers a competitive hourly wage and unique benefits, including discounts and career development opportunities.