Duty Manager - Lead Guest Experience (Part-Time 16h)

Whitbread PLC; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in the United Kingdom is looking for a Duty Manager at Ross-On-Wye Premier Inn. The role involves leading a high-performing team to ensure exceptional guest experiences while maintaining health and safety standards. Candidates should possess strong leadership and customer service skills, with experience in a retail environment being advantageous. This is a permanent position, offering a pay of up to £13.36 per hour for 16 hours a week.

Benefits

Training and support

Up to 60% off Premier Inn rooms

Pension and saving schemes

Discounts on shops and services

Qualifications

• Experience in retail or similar leadership roles.
• Ability to inspire and manage a team.
• Knowledge of health & safety standards.

Responsibilities

• Manage a high-performing team at the hotel.
• Ensure exceptional guest experiences.
• Oversee health & safety compliance.

Skills

Leadership experience

Customer service skills

Communication skills

Organisational skills

Job description

A leading hospitality company in the United Kingdom is looking for a Duty Manager at Ross-On-Wye Premier Inn. The role involves leading a high-performing team to ensure exceptional guest experiences while maintaining health and safety standards. Candidates should possess strong leadership and customer service skills, with experience in a retail environment being advantageous. This is a permanent position, offering a pay of up to £13.36 per hour for 16 hours a week.