Duty Manager — Lead Guest Experience & Hotel Ops

Whitbread PLC; Taunton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hospitality company is looking for a Duty Manager for its Taunton Central (North) Premier Inn. The candidate will manage a reliable team and ensure a smooth operation of the hotel. Responsibilities include overseeing health & safety standards and enhancing guest experiences. Experience in leadership and customer service is essential. This role offers a pay rate of up to £13.36 per hour with a permanent contract. A warm welcome and growth opportunities are ensured from day one.

Benefits

Whitbread Benefits Card

Pension and saving schemes

Employee discounts on various services

Qualifications

• Experience in managing a team in a retail or hospitality environment is preferred.
• Ability to deliver outstanding customer experiences.

Responsibilities

• Manage a high-performing team in the hotel.
• Ensure compliance with health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer service

Communication skills

Organisational skills

Job description

A prominent hospitality company is looking for a Duty Manager for its Taunton Central (North) Premier Inn. The candidate will manage a reliable team and ensure a smooth operation of the hotel. Responsibilities include overseeing health & safety standards and enhancing guest experiences. Experience in leadership and customer service is essential. This role offers a pay rate of up to £13.36 per hour with a permanent contract. A warm welcome and growth opportunities are ensured from day one.