Duty Manager - Community Leisure Leader

West Lothian Leisure LTD; Bathgate; On-site; GBP 29,000; Full time

Job summary

A local leisure organization in Bathgate is seeking a dedicated Duty Manager to oversee daily operations and ensure high standards of service and safety. The ideal candidate will have supervisory experience, strong leadership skills, and a passion for customer service. Responsibilities include managing facilities, programming, and staff, as well as maintaining pool operations. The position offers competitive salary and various employee benefits, including free memberships and pension contributions.

Benefits

Free Xcite membership

Discounted family membership

Cycle to Work Scheme

33 days annual leave

Company Pension contributions up to 15%

Qualifications

• Proven leadership or management experience in a similar environment.
• Willingness to achieve Pool Plant Operator Qualification and NPLQ.
• Experience in budget management and health and safety audits.

Responsibilities

• Manage operations and ensure safety and service quality.
• Lead and support the team in providing excellent service.
• Manage pool plant operations and water quality.

Skills

Leadership skills

Strong communication skills

Customer service

Multi-tasking

Education

Pool Plant Operator Qualification

NPLQ (National Pool Lifeguard Qualification)

First Aid at Work

Tools

Leisure management systems (e.g., Gladstone)

Job description

A local leisure organization in Bathgate is seeking a dedicated Duty Manager to oversee daily operations and ensure high standards of service and safety. The ideal candidate will have supervisory experience, strong leadership skills, and a passion for customer service. Responsibilities include managing facilities, programming, and staff, as well as maintaining pool operations. The position offers competitive salary and various employee benefits, including free memberships and pension contributions.