Duty Manager

TRG Concessions; Hounslow; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A leading airport restaurant group in Hounslow is seeking a dedicated Duty Manager. The ideal candidate will have experience in high-volume restaurants and hands-on management skills. You will inspire your team to create memorable experiences for guests, even during early morning shifts. This role offers competitive bonuses, training, and a supportive work environment focused on development and inclusivity. Join us to thrive in a fulfilling career in hospitality.

Benefits

Bonus paid twice a year

Superb career development with training options

Free meal when working

Up to 30% discount at all brands

Access to a great discount platform

Wagestream for accessing wages as earned

Qualifications

• Experience in high-volume restaurants is essential.
• Hands-on experience in hospitality management is required.
• Confident communication and leadership skills are critical.
• Strong organizational and multitasking abilities are needed.

Responsibilities

• Motivate and guide the team to provide outstanding customer experiences.
• Manage the daily operations of the restaurant.
• Conduct a criminal record check for safety compliance.

Skills

Communication skills

Leadership

Multitasking

Job description

Duty Manager

If you're eager for a hands‑on management role in a bustling airport restaurant, we're on the lookout for an Duty Manager. And if you love the buzz of early mornings, our airport shifts start at the crack of dawn (hello, 3 AM!). Plus, our array of shifts promise a vibrant and ever‑changing work landscape.

You’ll contribute to motivating and guiding the team to consistently provide an outstanding experience, guaranteeing that every visitor departs with a smile, regardless of the time.

At TRG, our team is the core of our success, and we’re committed to creating fantastic work environments that allow you to flourish and advance. Are you prepared to embark on a career that’s as fulfilling as it is enjoyable?

Join us at The Restaurant Group (TRG) – home to around 300 fabulous restaurants and pubs across the UK, including faves like wagamama’s, and Barburrito. With over 40 years in the hospitality game, we’re all about creating experiences that wow.

What’s in it for you…

• Bonus paid twice a year.
• Superb career development with training and apprenticeships open to all.
• Free meal whenever you work.
• Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
• Duty free discounts excluding alcohol and cigarettes.
• Access to a great discount platform, saving you money on everyday purchases and so much more.
• Wagestream platform to access your wages as they are earned.

What we’re looking for in our Duty Manager…

• Experienced in the fast-paced world of high‑volume restaurants.
• Hands on experience of hospitality management.
• Confident communicator, continually refining leadership skills.
• Awesome at organising and multitasking.
• Plus, you’re ready to share your last 5 years of life's journey, whether that’s work, education, or personal experiences, and you’re okay with a criminal record check.

We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!