Duty Manager

Nuffield Health Brentwood; City of London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading health charity is seeking a Duty Manager for their fitness and wellbeing club in London. The role focuses on ensuring smooth operations and enhancing member satisfaction. Ideal candidates will have strong sales skills, excellent communication abilities, and a passion for customer service. You will oversee health protocols and help achieve sales targets, while enjoying a comprehensive benefits package. Apply early to ensure consideration for this excellent opportunity.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience is a must.
• Ability to engage and build relationships with members.
• Must be able to swim to a high standard.

Responsibilities

• Ensure the smooth running of the club.
• Engage with members to prioritize their satisfaction.
• Lead by example and support colleagues.
• Conduct tours for potential members.
• Oversee health and safety protocols.
• Help achieve sales targets.

Skills

Sales experience

Excellent communication skills

Customer service enthusiasm

Job description

Duty Manager – Fitness and Wellbeing Club
Bloomsbury FWC | Fitness & Wellbeing Club | Permanent contract | Full time
Up to £27,997.96 per annum depending on experience plus sales commission
40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; include opening and closing the club when on shift
• Prioritize Member Satisfaction; engage with members, fostering happiness and building strong relationships
• Lead by example, support and guide colleagues while upholding the highest quality standards
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.