Duty Manager

BrewDog; Bournemouth; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading craft beer company in Bournemouth is seeking a Duty Manager to assist in running shifts and guiding staff. You will support the management team in delivering an exceptional customer experience while fostering a creative and enthusiastic environment. Ideal candidates thrive in fast-paced settings and are passionate about teamwork. Join us to make our bar a destination for great experiences!

Benefits

Profit Share

Safe Ride Home

Beer Training

Staff Discount

Crew Food

4-Week Sabbatical

Enhanced sick pay and family-friendly policies

Qualifications

• Ability to support and train staff in a fast-paced environment.
• Strong communication and interpersonal skills.
• Creative problem-solving in customer service.

Responsibilities

• Assist in running shifts alongside management.
• Support, train, and guide staff.
• Ensure an inviting atmosphere for customers.

Skills

Enthusiasm

Creativity

Productivity

Communication

Teamwork

Job description

About Us

Our mission is to make others as passionate about great beer as we are.

We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

Benefits

• Profit Share – 10% of bar profits shared with crew.
• Safe Ride Home – £5 contribution to help you get home safely after midnight.
• Beer Training – support through internationally recognized Cicerone qualifications.
• Staff Discount – 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks; 25% off all other menu items.
• Crew Food – full menu for £4 on shift.
• 4‑Week Sabbatical – after every 5 years, receive an additional 4 weeks off.
• Additional Perks – enhanced sick pay, life assurance, high‑street retail discounts, employee assistance programmes, enhanced family‑friendly policies, more holiday days, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.

About the Role

We are looking for a Duty Manager to join the team.

In this role you’ll assist and support the management team in the running of shifts, and be involved in various back‑of‑house duties alongside front‑of‑house tasks. A big part of your job will be supporting, training and guiding our staff to be even more incredible in their roles – making the bar a destination people want to come to.

You’ll be led by an experienced management team alongside a crew of passionate and confident individuals, made up of the kitchen, on the floor & behind the bar.

About You

• We do everything with enthusiasm – no compromise.
• Creativity is our advantage.
• We are productive – we get more done when we work together.
• We listen, we learn – no egos, just honesty and transparency.
• We play to win and have fun while we’re doing it.

We’re looking for individuals who embrace our charter and can thrive in a fast‑paced, customer‑focused environment.