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Dispensing Optician - Luxury Online Eyewear & Digital Care

Scienceabode

Manchester

On-site

GBP 32,000 - 35,000

Full time

Today
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Job summary

A luxury eyewear retailer is seeking a qualified Dispensing Optician for their office in Greater Manchester. This role focuses on providing personalized eyewear advice via digital channels, ensuring top-notch customer service. The ideal candidate is a GOC Registered Optician with strong commercial awareness and excellent communication skills. The position offers a competitive salary between £32,000 and £35,000 with added benefits like professional fees coverage and generous annual leave.

Benefits

Salary: £32,000 to £35,000 per year
Annual Leave: 26 days + bank holidays
Performance-related bonus
Professional fees paid (GOC and ABDO)
Generous staff discount on eyewear
Reduced weekend commitment

Qualifications

  • GOC Registered Dispensing Optician required.
  • Strong commercial awareness and customer-focus essential.
  • Comfortable using digital communication tools.

Responsibilities

  • Respond to customer inquiries via email, chat, and phone.
  • Provide tailored recommendations for eyewear.
  • Support customers with order tracking and modifications.
  • Identify and resolve customer concerns efficiently.
  • Utilize internal systems for accurate customer logs.
  • Maintain knowledge of products and share insights with the team.

Skills

GOC Registered
Customer-first mindset
Strong commercial awareness
Excellent collaboration skills
Digital systems proficiency
Job description
A luxury eyewear retailer is seeking a qualified Dispensing Optician for their office in Greater Manchester. This role focuses on providing personalized eyewear advice via digital channels, ensuring top-notch customer service. The ideal candidate is a GOC Registered Optician with strong commercial awareness and excellent communication skills. The position offers a competitive salary between £32,000 and £35,000 with added benefits like professional fees coverage and generous annual leave.
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