Dispensing Optician - Luxury Online Eyewear & Digital Care

Scienceabode; Manchester; On-site; GBP 32,000 - 35,000; Full time

Job summary

A luxury eyewear retailer is seeking a qualified Dispensing Optician for their office in Greater Manchester. This role focuses on providing personalized eyewear advice via digital channels, ensuring top-notch customer service. The ideal candidate is a GOC Registered Optician with strong commercial awareness and excellent communication skills. The position offers a competitive salary between £32,000 and £35,000 with added benefits like professional fees coverage and generous annual leave.

Benefits

Salary: £32,000 to £35,000 per year

Annual Leave: 26 days + bank holidays

Performance-related bonus

Professional fees paid (GOC and ABDO)

Generous staff discount on eyewear

Reduced weekend commitment

Qualifications

• GOC Registered Dispensing Optician required.
• Strong commercial awareness and customer-focus essential.
• Comfortable using digital communication tools.

Responsibilities

• Respond to customer inquiries via email, chat, and phone.
• Provide tailored recommendations for eyewear.
• Support customers with order tracking and modifications.
• Identify and resolve customer concerns efficiently.
• Utilize internal systems for accurate customer logs.
• Maintain knowledge of products and share insights with the team.

Skills

GOC Registered

Customer-first mindset

Strong commercial awareness

Excellent collaboration skills

Digital systems proficiency

Job description

A luxury eyewear retailer is seeking a qualified Dispensing Optician for their office in Greater Manchester. This role focuses on providing personalized eyewear advice via digital channels, ensuring top-notch customer service. The ideal candidate is a GOC Registered Optician with strong commercial awareness and excellent communication skills. The position offers a competitive salary between £32,000 and £35,000 with added benefits like professional fees coverage and generous annual leave.