Disclosure & Records Coordinator

NHS; Gateshead; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare provider in Gateshead is seeking a highly organized individual for a secretarial role. The successful candidate will manage medical records requests, requiring excellent time management and customer service skills. Familiarity with Information Rights legislation is essential. Responsibilities include validating applications, liaising with various stakeholders, and maintaining logs of requests. The role offers a supportive working environment with numerous staff networks focused on health and wellbeing.

Qualifications

• Practical understanding of Information Rights legislation and its application.
• Experience working with the public and managing confidential information.

Responsibilities

• Validate initial applications for access to Trust medical records.
• Liaise with professionals and external bodies regarding requests.
• Maintain a log of all requests from application to completion.
• Monitor and manage the Trust SAR email inbox, responding to enquiries.

Skills

Excellent secretarial skills

Customer service skills

Time management

Tact and diplomacy

Empathy

Education

NVQ2/GCSE

Understanding of medical terminology

Microsoft Office

Job description

A leading healthcare provider in Gateshead is seeking a highly organized individual for a secretarial role. The successful candidate will manage medical records requests, requiring excellent time management and customer service skills. Familiarity with Information Rights legislation is essential. Responsibilities include validating applications, liaising with various stakeholders, and maintaining logs of requests. The role offers a supportive working environment with numerous staff networks focused on health and wellbeing.