Dining Room Manager

Daish's Holidays Limited; Bournemouth; On-site; GBP 22,000 - 27,000; Full time

Job summary

A family-run holiday operator is seeking a Dining Room Manager to oversee restaurant operations and ensure excellent customer service in a fun environment. The role offers a competitive salary of £26,500 and excellent benefits, including flexible hours and holiday schemes. Candidates should have management experience and the ability to communicate effectively with staff and guests.

Benefits

Competitive salary

Supportive mental wellbeing package

Extra paid day off for your birthday

Holiday package for staff

Qualifications

• Coordinate daily front and back of house restaurant operations.
• Deliver superior service and manage guest satisfaction.
• Organise staffing for meal times and mentor waiting staff.

Responsibilities

• Oversee dining room service and manage staff during meals.
• Ensure efficient communication with kitchen and staff.
• Handle any guest dissatisfaction promptly.

Skills

Restaurant operations coordination

Customer satisfaction maximization

Efficient communication

Teamwork

Management experience

Job description

Overview

Join us as a Dining Room Manager and kickstart your career with Daish’s Holidays! If you want career progression or a stable all year-round employment then Daish’s is the perfect fit for you.

We offer a fun and inclusive working environment at £26,500 per annum after a 3 month probation period. If you refer a friend to work for us, you'll split £100!

Hours include evenings, weekends and bank holidays, with set shifts of 7.45am – 10.45am and 17.45 – 20.45. No long shifts, all afternoon to do what you like and no late nights or really early mornings!

Daish's Hotels are flexible employers and strive to facilitate a healthy work life balance for Daish's employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday.

In addition to all of these fantastic benefits of working for Daish's, we have a great “Take your family on a Daish's holiday scheme” for as little as £95 per holiday…4 nights, breakfast, dinner, room, travel and entertainment all included.

Our dining rooms operate a tad different to a typical restaurant, with the exception of arrival day, you will always have a preorder for your tables for dinner. So no more cook to order, everything is ready to go bang on 18.30 when our eager guests arrive!

Qualities and skills

Qualities and skills you can bring to the table:

• Coordinate daily, front and back of house restaurant operations
• Deliver superior service and maximise customer satisfaction
• Respond efficiently and accurately to any arising guest dissatisfaction
• Organise and supervise staffing for twice daily meal times for our guests
• Mentor new waiting staff with the correct operational procedures for the Restaurant
• Greeting and serving guests with food and drinks as required.
• Take customers' orders and pass them to kitchen staff or bar assistants
• Work as a team with other staff in the dining room, and effectively be able to communicate with the Kitchen staff.
• Active listening and effective communication skills
• Management: 1 year (Preferred)
• Restaurant Management: 1 year (Preferred)

A little bit about us….

We are Daish’s Holidays, a fast growing family run holiday operator with 12 stunning hotels across the UK and a fleet of own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lay at the heart of what we do,Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.

The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won Tripadvisor Travellers’ Choice Awards for 2023 and we have recently been nominated in the 2023 British Travel Awards for the Best Company for Best Company for UK Coach/Touring Holidays Award!