Digital & Product Specialist

Stoneac; Sunderland; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive group in Sunderland is seeking a Digital & Product Specialist. The ideal candidate will manage online vehicle listings, create engaging social media content, and deliver exceptional customer experiences. Strong digital skills and a passion for the automotive industry are essential for this entry-level role. Attractive benefits including competitive salary and career progression opportunities are offered.

Benefits

Industry leading competitive salary

Flexible working patterns

Training and development programmes

Career progression opportunities

Contributory workplace pension scheme

Uniform provided

Long service reward

Employee discounts

Access to discounts on retailers

Wellness programme

Free parking

Qualifications

• Strong digital literacy and confidence with online platforms.
• Possess great communication skills and a customer-first mindset.
• Organised, proactive, and committed to delivering premium service.
• Have a genuine interest in the automotive industry.

Responsibilities

• Uploading and managing vehicle listings online across various platforms.
• Photographing both new and used vehicles for online marketing.
• Ensuring branch standards at all times including pricing.
• Creating engaging social media content showcasing promotions.
• Delivering exceptional handovers to customers purchasing vehicles.

Skills

Strong digital literacy

Great communication skills

Customer-first mindset

Organised and proactive

Interest in automotive industry

Job description

Join to apply for the Digital & Product Specialist role at Stoneacre Motor Group

About The Role

We are excited to be recruiting for a Digital and Product Specialist. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups at our Stoneacre Sunderland, Volvo site. Are you passionate about cars, digital media, and delivering exceptional customer experiences? As our digital and product specialist, you will play an essential part in both our online presence and our customers’ experience within our dealership.

Here at Stoneacre Sunderland, we care about our employees, we encourage ambition, nurture talent and we are passionate about people who take pride in their work. We firmly believe that this all contributes towards making Stoneacre the Number One Motor Group.

What we offer

• Industry leading competitive salary
• A flexible approach to working patterns
• A range of training and development programmes
• Industry leading career progression opportunities
• Contributory workplace pension scheme
• Uniform provided
• Long service reward
• Customer introduced reward
• Employee discounts
• Access to discounts on retailers, restaurants, holidays and much more
• Wellness programme
• Free parking

An average day as a Digital & Product Specialist

• Uploading and managing vehicle listings online across various platforms with accurate descriptions, photos, and specifications
• Photographing both new and used vehicles for our online marketing platforms
• Ensuring the branch standards at all times including pricing and positioning of both new and used cars
• Creating engaging social media content showcasing our new arrivals, promotions, and Volvo brand stories
• Supporting the sales team by preparing vehicles, including fueling cars and ensuring they are presented to a high standard
• Delivering exceptional handovers to customers purchasing new or used vehicles, demonstrating key features and ensuring they feel confident with their new Volvo
• Requesting and managing online customer reviews to help grow our digital reputation
• Assisting with digital marketing initiatives and dealership events when required

About You

• Strong digital literacy and confidence with online platforms
• Possess great communication skills and a customer‑first mindset
• Organised, proactive, and committed to delivering premium service
• Have a genuine interest in the automotive industry (experience with Volvo is a bonus!)
• Hold a full, clean driving licence

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Design, Art/Creative, and Information Technology

Industries

IT Services and IT Consulting