Diagnostics Applications Specialist (UK)

DiaSorin; England; On-site; GBP 35,000 - 55,000; Full time

Job summary

A global leader in diagnostics is seeking an Application Specialist in Hertfordshire, UK. The successful candidate will support customers in the application of diagnostic solutions, ensuring satisfaction and positive outcomes. Responsibilities include providing training, collaborating with sales teams, and managing customer inquiries effectively. A Bachelor's degree in a life science is preferred along with experience in customer support. Join them to make an impactful contribution to healthcare solutions.

Benefits

Competitive salary

Diverse and inclusive culture

Global collaboration opportunities

Qualifications

• Bachelor's degree in life science preferred.
• Excellent time management and ability to manage customer expectations.
• Experience in customer support or product specialist roles is advantageous.

Responsibilities

• Provide high levels of customer support for diagnostic solutions.
• Collaborate with cross-functional teams to enhance customer experience.
• Execute customer training and support during product launches.

Skills

Proactive

Flexible

Excellent communication

Time and calendar management

Customer support experience

Laboratory Information Systems knowledge

Fluent in English

Education

Bachelor's degree or higher in life science

Tools

I.T and software knowledge

Job description

A global leader in diagnostics is seeking an Application Specialist in Hertfordshire, UK. The successful candidate will support customers in the application of diagnostic solutions, ensuring satisfaction and positive outcomes. Responsibilities include providing training, collaborating with sales teams, and managing customer inquiries effectively. A Bachelor's degree in a life science is preferred along with experience in customer support. Join them to make an impactful contribution to healthcare solutions.