Diagnostic Technician / Master Technician

Drive Motor Retail Limited; Tees Valley; On-site; GBP 36,000 - 48,000; Full time

Job summary

An automotive service company in the UK is seeking a Vehicle Technician to join their team in Darlington. This role offers a competitive salary with potential bonuses and great benefits, including a joining bonus, annual leave, and training opportunities. Candidates should have relevant qualifications and a passion for customer service. The successful applicant will diagnose and repair vehicle faults, ensuring a high level of customer satisfaction. This is an ideal opportunity for those looking to grow in the automotive sector.

Benefits

Joining Bonus: £500 upon joining and another £500 after probation.

24 days of annual leave increasing to 27 with service.

Health & Wellbeing Support including a Medicare cash plan.

Training & Development with ongoing support.

Qualifications

• Relevant qualifications depending on role applied for.
• A passion for customer service and teamwork.
• Previous experience in a similar position is required.

Responsibilities

• Diagnose and repair vehicle faults, including complex systems.
• Maintain accurate records and complete video vehicle health checks.
• Assist colleagues with training and mentoring.

Skills

Diagnostic skills

Problem-solving skills

Communication skills

Customer service

Education

NVQ Level 3 in Light Motor Vehicle Repair

MOT Testing Licence

Master Technician brand specific qualifications

Job description

Date Added: 30 October 2025

Location: Vauxhall Darlington

Salary: Up to OTE £48,000

Closing Date: 31 January 2026

Contract Type: Permanent

Job Reference: Darl - Tech

Job Opportunity: Vehicle Technician

Location: Darlington

Salary: £36,000 + £6,000 in Bonuses - Diagnostic Technician

£38,000 + £6,000 in Bonuses - Diagnostic Technician with MOT Licence

£42,000 + Bonuses – Master Technician (With qualification proof of brand accreditation)

About Us

Drive Motor Retail is a trusted name in the UK automotive industry, known for delivering exceptional service, supporting career growth, and offering a wide range of exciting roles across sales, aftersales, and technical teams. We are proud to invest in our people, and we reward commitment, flexibility, and results with a competitive salary and a leading benefits package.

Benefits Package Includes:

• Joining Bonus: Welcome Bonus – Receive £500 upon joining and another £500 after successful probation.
• No weekend working: Occasional overtime available.
• Staff Perks: Discounts on personal services and large referral bonuses for recommendations of staff.
• Annual Leave: 24 days of annual leave increasing to 27 with length of service, plus bank holidays.
• Employee Discount Portal: Access to hundreds of savings through our exclusive reward gateway.
• Family-Friendly Policies: Family and friends discounts on services and referral schemes.
• Health & Wellbeing Support: Medicare cash plan covering employees and their children, providing same-day online GP access and support for health, wellbeing, and dental care.
• Training & Development: Ongoing training, professional development support, and upskilling initiatives, including specialist manufacturer training where applicable.

About the Role – Vehicle Technician

This is an exciting opportunity to become an essential member of our service team. Whether you’re joining our technical, sales, customer service, or management teams, your role will be central to delivering our high standards of service and customer satisfaction.

Usual Duties for a Vehicle Technician include:

• Diagnose and repair vehicle faults, including complex systems where required.
• Deliver work to the highest quality and fix issues first time to ensure customer satisfaction.
• Communicate clearly with customers and colleagues.
• Maintain accurate records and complete video vehicle health checks where applicable.
• Assist colleagues with training and mentoring (where role relevant).
• Maintain a clean and safe working environment.

What We’re Looking For

• Relevant qualifications (Dependent on role applied for: NVQ Level 3 in Light Motor Vehicle Repair / MOT Testing Licence / Master Technician brand specific qualifications).
• A passion for customer service and teamwork.
• A proactive approach to learning, especially around new technologies like EVs and hybrids (where applicable).
• Strong diagnostic, problem-solving, or communication skills tailored to the nature of the role.
• Previous experience in a similar position is required.

Inclusion & Equality

Drive Motor Retail is proud to be an equal opportunity employer. We are committed to building an inclusive environment for all employees, ensuring fair treatment regardless of race, religion, gender identity, sexual orientation, disability, or background.