Desktop Administrator II (Deployment Specialist), IT Infrastructure

Ryan, LLC; Altrincham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading tax services firm in Altrincham is seeking a Desktop Administrator II to maintain desktop and laptop systems, assist with deployment planning, and provide user support. The role requires previous experience in desktop administration along with skills in Microsoft Exchange and Active Directory. Join an innovative team with competitive benefits and career growth opportunities in a hybrid work environment.

Benefits

Competitive Compensation and Benefits

Home Office Stipend

Business Connectivity Reimbursement

Gym Membership or Equipment Reimbursement

Flexible Work Environment

Tuition Reimbursement After One Year of Service

Accelerated Career Path

Qualifications

• 2-4 years related desktop administration experience is required.
• Basic knowledge of Microsoft Word and Access is essential.
• Intermediate knowledge of Microsoft Excel and systems administration tools is expected.

Responsibilities

• Maintain and manage distributed desktop and laptop systems.
• Assist with system backups, recovery, and new software installation.
• Train employees and assist users with technical problems.

Skills

Microsoft Exchange

Active Directory

Deployment planning

Troubleshooting

Process automation

Education

High-school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Desktop Administrator II (Deployment Specialist), IT Infrastructure page is loaded## Desktop Administrator II (Deployment Specialist), IT Infrastructurelocations: Altrinchamtime type: Full timeposted on: Posted Todayjob requisition id: R0017659* Competitive Compensation and Benefits* Home Office Stipend* Business Connectivity Reimbursement (Phone/Internet)* Gym Membership or Equipment Reimbursement* LinkedIn Learning Subscription* Flexible Work Environment* Tuition Reimbursement After One Year of Service* Accelerated Career Path* Award-Winning Culture & Community OutreachThe Desktop Administrator II (“Desktop Administrator”) maintains and manages distributed desktop and laptop systems and software, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. This role also includes responsibilities related to deployment planning and execution, ensuring systems are efficiently rolled out and configured according to organizational standards.**Duties and responsibilities, as they align to Ryan’s Key Results****People:*** Creates a positive team experience* Assists in the installation, maintenance, and general support of systems, including deployment of hardware and software across multiple environments* Assists users with questions or problems* Assists with system backups and recovery, and installation of new software* Trains employees; identifies, analyzes, and repairs product failures; and orders and replaces parts as needed**Client:*** Determines and recommends which products or services best fit the customers' needs, including deployment-ready solutions* Administers Microsoft Exchange mailboxes and users in Active Directory* Installs, configures, and troubleshoots server applications and racks for servers, supporting deployment and rollout activities* Administers Active Directory and DNS, including troubleshooting as needed* Administers print subsystems, electronic software, and patch distribution, with a focus on deployment efficiency and consistency* Administers PC auditing function to ensure deployment compliance and asset tracking**Value:*** Assists system administrators with complex technical tasks, including debugging and supporting hardware modules and systems during deployment* Coordinates, moves, and reconnects computer equipment as part of deployment and relocation activities* Maintains hardware inventory, spare-parts log, and work log to support deployment tracking* Completes installation and swap-out of server hardware, including server, disks, and communication gear* Documents and maintains system configurations for disaster recovery and deployment consistency* Sets and maintains Firm standards for desktop operating systems, desktop anti-virus software, disk imaging software, laptop disk-drive encryption software, and desktop shrink-wrap software applications* Maintains desktop computers, laptop computers, and computer printers with current BIOS/firmware* Maintains desktop operating systems with current security patches* Maintains disk images with current versions of operating system and shrink-wrap applications for deployment use* Ensures desktop software license compliance* Maintains current versions of Firm software on end-user systems* Contributes to efficiency improvements by process automation, including deployment workflows* Assists with other projects as needed**Education and Experience:*** High-school diploma or general equivalency diploma (GED) with two to four years related desktop administration experience.**Computer Skills:*** To perform this job successfully, an individual must have basic knowledge of Microsoft Word and Access and intermediate knowledge of Microsoft Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools.**Certificates and Licenses:*** Valid driver's license required. User Operating Systems, Microsoft Exchange, and Active Directory certifications preferred.#Li-HybridRyan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.