Job Title: Design Manager - Interiors
Company: Gensler
Location: London, United Kingdom
Job Type: Full-Time
Category: Interior Design & Project Management
Date Posted: January 17, 2026
Experience Level: 5-10 Years
Remote Status: On-site
Primary Responsibilities
- Manage the full project lifecycle for interior design projects, from initial client engagement and conceptualization through detailed design development, documentation, construction administration, and post-occupancy evaluation.
- Develop and maintain comprehensive project plans, including scope definition, work breakdown structures, detailed schedules, and resource allocation, ensuring clear alignment with client expectations and Gensler's delivery frameworks.
- Oversee and coordinate all project consultants (structural, MEP, lighting, AV, landscape, civil, etc.), ensuring seamless integration of their work into the overall design and construction documentation.
- Proactively identify, assess, and mitigate project risks, developing contingency plans and leading resolution efforts in collaboration with Studio Leaders and project teams to maintain project integrity and client satisfaction.
- Prepare, review, and negotiate project proposals, contracts, and consultant agreements, ensuring clear terms, conditions, and fee structures that protect Gensler's interests and align with project scope.
- Monitor and manage project financial performance, including tracking project accounting documents, processing draft project billings, and ensuring adherence to budget targets to optimize profitability and studio financial objectives.
- Collaborate with the Design Director and marketing teams to document project stories, coordinating photography and videography to capture key design elements and client success narratives for marketing and portfolio purposes.
- Conduct thorough client de-briefs upon project completion to gather feedback, assess satisfaction, and identify future opportunities for Gensler's services, fostering long‑term client loyalty.
- Ensure compliance with all relevant building codes, regulations, and sustainable design standards throughout the project delivery process.
- Mentor and guide junior designers and project staff, fostering their professional development and ensuring the consistent application of high design standards and project management best practices.
Skills & Qualifications
Education:
- Bachelor’s Degree or higher in Interior Design, Architecture, or a related design field.
Experience:
- 5 to 10 years of progressive experience in design management and project leadership, with a strong emphasis on the Interiors Workplace Sector.
- Demonstrated experience managing the complete lifecycle of interior design projects, from initial concept through to final delivery and client handover.
Required Skills:
- Design Leadership: Proven ability to lead design teams, guide creative direction, and ensure the delivery of high-caliber, innovative interior design solutions.
- Project Management: Expertise in managing project timelines, budgets, resources, and deliverables across all project phases, utilizing structured project management methodologies.
- Client Relationship Management: Exceptional ability to build, nurture, and maintain strong, positive relationships with clients, understanding their business objectives and translating them into design solutions.
- Communication & Interpersonal Skills: Superior verbal, written, and visual communication skills, with the ability to articulate design concepts, present project updates effectively, and collaborate with diverse stakeholders.
- Technical Proficiency: Strong understanding of interior design principles, space planning, programming, building codes, and construction documentation.
- Consultant Coordination: Experience managing and coordinating with a wide range of project consultants (e.g., structural, MEP, lighting) to ensure integrated project delivery.
- Problem-Solving: Demonstrated ability to identify, analyze, and resolve complex design and technical issues effectively and efficiently.
Preferred Skills:
- Sustainable Design Expertise: Knowledge and experience in implementing sustainable design principles and achieving relevant certifications.
- Business Development Acumen: Experience contributing to new business development efforts, including proposal preparation and client presentations.
- Financial Acumen: Understanding of project accounting, billing processes, and financial monitoring for project profitability.
- Software Proficiency: High level of competence in:
- CAD Software: Revit, AutoCAD
- 3D Modeling & Rendering: SketchUp, 3ds Max
- Productivity Suite: Microsoft Suite (Word, Excel, PowerPoint)
- Design Software: Adobe Creative Suite (Photoshop, InDesign, Illustrator)
- Data Visualization Tools: Tableau (beneficial for reporting and analysis)
Salary Range:
- Based on industry benchmarks for a Design Manager with 5-10 years of experience in London, the estimated salary range is approximately £60,000 - £85,000 per annum. This estimate considers the cost of living in London, the firm's reputation, and the seniority of the role.
- Twice Annual Bonus Opportunities: Performance-based bonuses, reflecting a commitment to rewarding successful project delivery and contributions to firm financial targets.
- Professional Development Reimbursement: Support for obtaining and maintaining professional qualifications and certifications relevant to interior design and project management, including exam fees.
- Tuition Reimbursement: Financial assistance for eligible academic programs and courses, encouraging continuous learning and skill enhancement.
- Comprehensive Health & Wellness Programs: Access to resources and benefits designed to promote a healthy and balanced lifestyle for employees.
- Retirement Savings Plan: Opportunities to save for retirement with potential employer contributions.
- Paid Time Off: Generous vacation, sick leave, and public holiday allowances.
Working Hours:
- Standard full-time working hours are typically 40 hours per week. However, given the nature of project-driven work, flexibility may be required to meet project deadlines and client needs.
Industry: Architecture, Design, and Planning Services. Gensler is a global leader in designing the future of cities and shaping the way people experience their environments.Company Size: Gensler is a large, global organization with over 6,000 employees across more than 50 offices worldwide. This scale offers extensive opportunities for collaboration, knowledge sharing, and career advancement.Founded: Gensler was founded in 1965, bringing decades of experience and a deep understanding of design innovation and client service to the market.
Team Structure:
- The Design Manager will likely be part of a larger Studio structure, potentially specializing in Workplace, Hospitality, or Retail interiors.
- The team will comprise a mix of senior design leaders (Design Directors), other Design Managers, Project Managers, interior designers, architects, and support staff.
- Reporting will typically be to a Design Director or Studio Leader, with direct management and mentorship responsibilities for junior team members.
- Cross-functional collaboration is a cornerstone of Gensler's approach, involving close work with sector leaders, discipline specialists, and business development teams.
Methodology:
- Data-Driven Design: While creative, Gensler emphasizes understanding client data, user needs, and market trends to inform design strategies.
- Integrated Project Delivery: A collaborative approach that involves all stakeholders from the outset to optimize project outcomes.
- Client-Centric Approach: Deep focus on understanding client business objectives, brand, and user experience to create impactful environments.
- Innovation & Research: Continuous investment in research and development to push the boundaries of design and sustainability.
Operations Impact:
- Client Satisfaction: Ensuring projects meet or exceed client expectations, leading to repeat business and strong testimonials.
- Financial Performance: Delivering projects within budget and profitable, contributing directly to the studio's financial health and Gensler's overall revenue goals.
- Brand Reputation: Upholding Gensler's reputation for design excellence, innovation, and reliable project delivery.
- Team Development: Cultivating a skilled and motivated design team that can handle increasingly complex and high-profile projects.
- Leadership Progression: Advancement to Senior Design Manager, Design Director, or Studio Leader roles, with increased responsibility for business development, client management, and strategic direction.
- Specialization: Deepening expertise within a specific sector (e.g., advanced workplace strategy, high-end hospitality, or sustainable design).
- Global Mobility: Opportunities to work on international projects or transfer to other Gensler offices worldwide.
- Mentorship & Training: Access to Gensler's robust professional development programs, including leadership training, design workshops, and industry conferences.
Office Type: Gensler operates through a network of studios, which are typically open-plan, collaborative workspaces designed to foster creativity and teamwork. These spaces often reflect the firm's design philosophy and may showcase innovative interior solutions.Office Location(s): The role is based in London, United Kingdom. Gensler's London office is a central hub for its UK operations, serving a wide range of clients across various sectors. The office environment is designed to be accessible and conducive to both focused work and collaborative sessions.
Workspace Context:
- Collaborative Environment: Expect an energetic, team-oriented atmosphere with ample opportunities for brainstorming, design reviews, and knowledge sharing with colleagues.
- Technology & Tools: Access to state-of-the-art design software, hardware, and digital collaboration tools essential for high-level design and project management.
- Team Interaction: Regular team meetings, design charrettes, and project reviews are integral to the workflow, promoting continuous communication and feedback.
- Client Engagement: The office environment often hosts client meetings and presentations, requiring a professional and inspiring atmosphere.
Work Schedule: The standard work schedule is full-time (approximately 40 hours per week). However, the dynamic nature of project deadlines may require occasional flexibility, including working extended hours or weekends during critical project phases. This flexibility is balanced with Gensler's commitment to employee well-being.
Interview Process:
- Initial Screening: A review of your CV and portfolio to assess qualifications and fit for the role. Candidates without work samples will not be considered.
- First Interview: Typically with a hiring manager or Design Director, focusing on your experience, design philosophy, project management approach, and client management skills. Be prepared to discuss specific projects from your portfolio.
- Second Interview/Panel Interview: May involve meeting with additional senior staff, including Studio Leaders or Partners. This stage often includes a deeper dive into your technical skills, problem-solving abilities, and understanding of Gensler's work and culture.
- Portfolio Presentation: You may be asked to present a selection of your work, detailing your role, design process, challenges, and outcomes. This is a critical component for demonstrating your capabilities.
- Final Interview/Offer: Following successful interviews, a final discussion may occur before an offer is extended.
- Curate Strategically: Select projects that best demonstrate your experience in workplace, hospitality, or retail interiors, highlighting your design leadership and project management contributions.
- Tell a Story: For each project, clearly articulate the client's needs, your design rationale, the process undertaken, and the measurable impact or success of the design.
- Showcase Your Role: Clearly define your specific contributions, especially for team projects. Highlight leadership, problem-solving, and client interaction.
- Highlight Technical Skills: Include examples of detailed drawings, construction documentation, and how you managed consultant coordination.
- Demonstrate Process: Show your workflow, from initial concept and space planning to final execution and problem resolution.
- Quality Over Quantity: Ensure high-quality visuals (renderings, photos) and concise, well-written descriptions.
- Design Case Study: Be prepared for a design challenge or to discuss a past project in detail, focusing on your strategic thinking, problem-solving approach, and ability to deliver within constraints.
- Project Management Scenarios: Anticipate questions about managing difficult clients, resolving consultant conflicts, or handling budget overruns.
- Company Research: Understand Gensler's recent projects, design philosophy, and key initiatives. Be ready to articulate how your skills and values align with the firm's.
Primary Tools:
- CAD Software:
- Revit: Essential for BIM (Building Information Modeling), comprehensive documentation, and interdisciplinary coordination. Proficiency in creating and managing complex Revit models is expected.
- AutoCAD: Still used for 2D drafting, detailing, and specific documentation needs.
- SketchUp: Widely used for conceptual modeling, massing studies, and rapid visualization.
- 3ds Max: For high-fidelity rendering and advanced visualization, creating compelling project presentations.
- Productivity Suite:
- Microsoft Suite: Includes Word (documentation, proposals), Excel (budgeting, scheduling, data analysis), and PowerPoint (client presentations, internal reports).
- Design & Graphics Software:
- Adobe Creative Suite: Photoshop (image editing, mockups), InDesign (layout for portfolios, presentations), Illustrator (vector graphics, diagrams).
Analytics & Reporting:
- Tableau: While not explicitly stated as required for all, proficiency with data visualization tools like Tableau can be highly beneficial for analyzing project performance metrics, client data, and studio financial reports.
CRM & Automation:
- Gensler likely uses internal CRM systems for client management and business development, though specific tools are not listed. Familiarity with CRM principles is advantageous.
- Projects may involve various collaboration and project management platforms (e.g., Asana, Monday.com, Procore) for workflow management, though not explicitly listed as required.
Operations Values:
- Design Excellence: A relentless pursuit of innovative, high-quality design that responds to client needs and pushes creative boundaries.
- Client Focus: A deep commitment to understanding and exceeding client expectations, building lasting partnerships through exceptional service.
- Collaboration: A belief in the power of teamwork, encouraging open communication, knowledge sharing, and mutual support across all disciplines and levels.
- Integrity: Upholding the highest ethical standards in all business dealings, fostering trust and accountability with clients, colleagues, and the wider community.
- Sustainability: A commitment to designing environmentally responsible and socially conscious spaces that contribute positively to the planet and its inhabitants.
- Innovation: Encouraging a culture of curiosity, experimentation, and continuous learning to stay at the forefront of design trends and technologies.
- Studio-Based Teamwork: Gensler's studio model fosters close-knit teams where designers, project managers, and support staff work collaboratively on a daily basis.
- Cross-Disciplinary Integration: Seamless collaboration between interior designers, architects, urban planners, and specialists in areas like branding, sustainability, and technology.
- Open Communication: An environment that encourages feedback, constructive critique, and the free exchange of ideas.
- Mentorship & Knowledge Sharing: A culture that values the transfer of knowledge from experienced professionals to emerging talent.
Balancing Creative Vision with Client Constraints: Effectively translating innovative design concepts into practical solutions that meet client budgets, timelines, and functional requirements.
Managing Multiple Stakeholders: Navigating the diverse needs and expectations of clients, internal teams, consultants, and regulatory bodies.
Rapidly Evolving Design Trends & Technologies: Staying current with new materials, sustainable practices, digital tools, and evolving workplace/hospitality/retail trends.
Complex Project Coordination: Ensuring seamless integration of work from various consultants and managing the intricate details of construction documentation and administration.
Client Relationship Management Under Pressure: Maintaining positive client relationships during challenging project phases, such as budget issues or scope changes.
Advanced Design Workshops: Access to internal and external training focused on cutting‑edge design methodologies, software, and sector-specific trends.
Project Management Certifications: Support for obtaining certifications like PMP (Project Management Professional) or LEED AP (Leadership in Energy and Environmental Design Accredited Professional).
Leadership Training: Programs designed to enhance management skills, client engagement, and strategic thinking for career advancement.
Industry Conferences & Events: Opportunities to attend leading design and architecture conferences to network and stay abreast of industry innovations.
Mentorship Programs: Formal and informal mentorship opportunities with senior leaders to guide career development and skill enhancement.
Application Requirements
Candidates should have 5-10 years of experience in the Interiors Workplace Sector and a Bachelor’s Degree or higher in Interior Design or Architecture. Strong leadership and communication skills, along with knowledge of design processes and building codes, are essential.